Experienced Full-Time Remote Customer Service Sales Representative - Join Concentrix Anywhere and Revolutionize Customer Experience

About Concentrix and the Role

We're on a mission to deliver exceptional customer experiences! As a leader in customer service and sales solutions, Concentrix is seeking a skilled and motivated Customer Service Sales Representative to join our vibrant remote team. This is a unique opportunity to work from home and be part of a dynamic team that is passionate about delivering outstanding customer experiences.

Our Culture and Values

At Concentrix, we pride ourselves on a culture that is built on nine guiding principles:

• We are FANATICAL about our clients & staff
• We have HIGH INTEGRITY with exemplary character
• We are TENACIOUS in our pursuit of excellence
• We value KNOWLEDGE, OPENNESS and TRANSPARENCY
• We have CONTRARIAN views on how to run a business
• We are BOLD in our decisions
• We are DISRUPTIVE in the marketplace
• We INVEST in the future
• We all CONTRIBUTE and are one Concentrix

Job Overview

As a Customer Service Sales Representative, you will play a critical role in delivering exceptional customer experiences and driving sales growth. You will work from home and be responsible for handling customer inquiries, providing product information, and resolving issues in a professional and courteous manner.

Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat
• Provide product information and resolve customer complaints in a timely and professional manner
• Meet or exceed sales targets and contribute to revenue growth
• Utilize computer software and systems to manage customer interactions and data
• Work in a fast-paced environment and adapt to changing priorities
• Collaborate with colleagues to achieve team goals and objectives
• Participate in ongoing training and development to improve skills and knowledge

Requirements and Qualifications

Essential Qualifications:

• High School Diploma or GED required
• At least one year of customer service experience (one year of sales experience required for sales positions)
• Own PC and high-speed internet service (will be tested as part of the application process)
• Quiet, distraction-free workspace in your home
• Telephone, landline or cell, required based on position offered
• Computer/internet savvy and comfortable operating in several applications simultaneously
• 7 days/week availability (schedules vary and will be discussed during the interview)

Preferred Qualifications:

• Previous experience in sales or customer service in a remote or home-based environment
• Experience with customer relationship management (CRM) software and other customer service tools
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer

At Concentrix, we offer a range of benefits and perks to support our employees' well-being and career growth:

• Competitive salary and benefits package
• Paid training and employee benefits
• Medical, dental, and vision benefits
• 401K plan
• Attendance-based wage increases and performance bonuses
• Sales incentives (for sales positions)
• Opportunities for career growth and professional development

Why Join Concentrix?

By joining Concentrix, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences. You will have the opportunity to work from home, enjoy a competitive salary and benefits package, and contribute to revenue growth. Our culture is built on a set of guiding principles that prioritize our clients, staff, and community.

How to Apply

If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.

Conclusion

We are excited to hear from motivated and customer-focused individuals who are passionate about delivering exceptional experiences. As a Customer Service Sales Representative at Concentrix, you will have the opportunity to work from home, contribute to revenue growth, and be part of a dynamic team that is shaping the future of customer service. Apply today and join our team!