Retail Associate Trainee (Entry Level Retail Banker)
About the position
Responsibilities
• Perform all transactions required by customers using appropriate technology.
• Process deposits and withdrawals, including loan payments and savings.
• Sell money orders and cashiers' checks.
• Process or balance individual cash boxes and perform necessary office work.
• File signature cards and complete end-of-day proof.
• Maintain and balance a cash box.
• Utilize technology such as Teller Scanning Equipment and Cash Recycling machines.
• Support customers in using Coin Machines.
• Meet customer expectations and achieve service quality standards.
• Maintain knowledge and compliance with the Bank's Code of Conduct and policies.
• Participate in and complete required training and development experiences.
Requirements
• High School Diploma or GED.
• Experience dealing with the public.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Strong analytical, problem-solving, and decision-making skills.
• Detail-oriented with strong organizational skills and high accuracy.
• Ability to handle multiple projects simultaneously.
• Ability to interpret various instructions in written, oral, or diagram form.
• Proficient computer skills.
Nice-to-haves
• Prior cash handling experience.
• Prior customer service experience.
Benefits
• Equal Opportunity Employment
• Affirmative Action Employer
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