Start your journey with Delta Airlines as a Virtual Assistant! Delta Airlines is seeking dedicated and enthusiastic Virtual Assistants to join our team. This role offers a dynamic work environment, competitive pay, and the flexibility of remote work. If you??re passionate about customer service and ready to make a difference, we want you on board! Key Responsibilities ?? Customer Support: Provide exceptional customer service through email, chat, and phone support. ?? Scheduling: Manage flight bookings, cancellations, and modifications for our customers. ?? Data Entry: Accurately input and update customer information and travel details. ?? Problem Resolution: Resolve customer inquiries and complaints efficiently and professionally. ?? Administrative Tasks: Assist with administrative duties as required to ensure smooth operations. Qualifications ?? Education: High school diploma or equivalent; additional qualifications are a plus. ?? Experience: Previous experience in customer service or administrative roles preferred. ?? Skills: ?? Excellent communication skills, both verbal and written. ?? Strong organizational with attention to detail. ?? Proficiency in using basic computer applications and CRM tools. ?? Ability to work independently in a remote environment. ?? Availability: Flexibility to work in different shifts, including weekends and holidays.