Experienced Health Coach Consultant - Telephonic Nurse Health Coaching for Aetna/CVS Health

Transforming Healthcare with Heart: Join Our Team as a Health Coach Consultant

At CVS Health, our purpose is clear: Bringing our heart to every moment of your health. We're committed to delivering enhanced human-centric health care in a rapidly changing world. Our Heart At Work Behaviors guide our actions, ensuring that how we deliver our services is just as important as what we deliver. We're looking for dedicated professionals to join our team as Health Coach Consultants, working remotely to make a meaningful impact on the lives of our members.

About Us: American Health Holding, Inc (AHH)

American Health Holding, Inc (AHH) is a medical management company and a division within Aetna/CVS Health. With a history dating back to 1993, AHH is URAC accredited in Case Management, Disease Management, and Utilization Management. We deliver flexible medical management services that support cost-effective, quality care for our members. As a Health Coach Consultant, you'll be an integral part of our team, working closely with patients and their care teams to improve health outcomes.

Job Summary

This is a remote work-from-home opportunity with virtual training, available anywhere in the US. As a Health Coach Consultant, you'll work intensely as a telephonic nurse health coach, utilizing your clinical expertise and motivational interviewing skills to engage with patients and their care teams. Your role will involve assessing member needs, developing care plans, and collaborating with clinical colleagues to overcome barriers to meeting goals and objectives.

Key Responsibilities

• Utilize motivational interviewing skills to engage members and discern their health status and needs through conversation and key questions.
• Apply clinical judgment to assist members in reducing risk factors and barriers, addressing complex health and social indicators that impact care planning.
• Conduct comprehensive assessments, taking into account information from various sources to address multiple diagnoses and conditions.
• Consult with supervisors and clinical colleagues to overcome barriers in meeting goals and objectives.
• Identify and escalate member needs following set guidelines and protocols.
• Proactively reach out to members to collaborate and guide their care.

Essential Qualifications

• 5+ years of experience as a Registered Nurse.
• 1+ year of nursing experience in patients with Diabetes, Cardiac Disease, ICU, CCU, Home Health, or Pulmonary Disease.
• 1+ year of experience documenting electronically using keyboard and multiple computer screens, with good typing skills and proficiency in Microsoft Office applications, especially Excel.
• Active and unrestricted RN licensure in the state of residence.

Preferred Qualifications

• 1+ year of current or previous experience in Home Health and/or Case Management.
• 1+ year of experience with Lexicomp.
• 1+ year of experience with Motivational Interviewing.
• Certified Diabetes Care and Education Specialist (CDCES).
• Bilingual in Spanish.

Education

Associate's degree or diploma required; Bachelor's degree preferred.

What We Offer

Our compensation package is competitive, with a typical pay range of $60,522.00 - $129,615.00, depending on experience, education, geography, and other relevant factors. In addition to your base salary, you may be eligible for a CVS Health bonus, commission, or short-term incentive program.

We also offer a comprehensive benefits package, including:

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan and Employee Stock Purchase Plan.
• Fully-paid term life insurance plan and short-term and long-term disability benefits.
• Well-being programs, education assistance, and free development courses.
• CVS store discount and discount programs with participating partners.
• Paid Time Off (PTO) and paid holidays throughout the calendar year.

Career Growth and Development

At CVS Health, we're committed to the growth and development of our colleagues. As a Health Coach Consultant, you'll have opportunities to enhance your skills and expertise, working with a talented team of professionals who share our passion for delivering exceptional healthcare. You'll also have access to ongoing training and education, ensuring you stay up-to-date with the latest industry trends and best practices.

Our Culture

Our Heart At Work Behaviors guide our culture, fostering a work environment that's collaborative, inclusive, and supportive. We value diversity and promote a culture of respect, empathy, and compassion. As a remote worker, you'll be part of a distributed team that's connected through a shared purpose and commitment to delivering exceptional healthcare.

Why Join Us?

If you're a dedicated healthcare professional looking for a challenging and rewarding role, we encourage you to apply. Even if you feel you're not a perfect match, we'd still love to hear from you. We're looking for great people to join our friendly team and make a meaningful impact on the lives of our members.

Don't miss this opportunity to join our team and be part of a organization that's transforming healthcare with heart. Apply today!