Remote Customer Service and Data Entry Representative - Claims Coordination Team Support

Join Our Team: Providing Exceptional Administrative Support Remotely

Arsenault... is seeking a highly organized and detail-oriented Customer Service/Data Entry Representative to join our claims coordination team as a remote administrative support specialist. As a key member of our team, you will play a vital role in ensuring the efficient processing of claims by providing top-notch support services from the comfort of your own home.

About Our Company and Industry

At Arsenault..., we pride ourselves on delivering exceptional service and support to our clients. Our claims coordination team is at the heart of our operations, and we're looking for a talented individual to join our team and help drive our success. As a remote Customer Service/Data Entry Representative, you will be an integral part of our team, working closely with our claims coordination specialists to ensure seamless claims processing.

Key Responsibilities

• Data Entry: Accurately and efficiently enter claims information into our claims management systems, ensuring data integrity and attention to detail.
• Claims Follow-up: Proactively follow up on missing information to facilitate the claims processing, ensuring timely and effective resolution.
• Invoice Review: Carefully review invoices to verify accuracy, identifying and reporting any discrepancies or issues.
• Reporting: Compile and generate reports from our claims management systems, providing valuable insights and data to support our claims coordination team.
• Administrative Support: Provide general administrative support to our claims coordination team, ensuring the smooth operation of our claims processing activities.

Essential Qualifications and Skills

To be considered for this exciting opportunity, you must meet the following essential qualifications:

• Education: High school diploma or equivalent required.
• Experience: 6 months to 1 year of relevant work experience, preferably in a customer service or administrative support role.
• Computer Skills: Basic computer skills, including typing and data entry, with a minimum typing speed of 40 wpm.
• Attention to Detail: Strong attention to detail and organizational skills, with the ability to accurately process and manage multiple tasks and priorities.
• Background Investigation: Must be willing to undergo a background investigation as a condition of employment.
• Work Authorization: Must have unrestricted work authorization to work in the United States.

Preferred Qualifications

While not essential, the following qualifications are highly desirable:

• Previous Claims Experience: Previous experience working in a claims processing or insurance industry environment.
• Claims Management Systems: Familiarity with claims management systems and software.
• Excellent Communication Skills: Strong written and verbal communication skills, with the ability to effectively interact with our claims coordination team and other stakeholders.

What We Offer

At Arsenault..., we offer a comprehensive benefits package and a range of perks to support your well-being and career growth. Some of the benefits and perks you can expect include:

• Competitive Salary: A competitive salary commensurate with your experience and qualifications.
• Medical, Dental, and Vision Plans: Comprehensive health insurance coverage, including medical, dental, and vision plans.
• Life and Accident Insurance: Life insurance and accident insurance to provide financial protection and peace of mind.
• 401(K) and Employee Stock Purchase Plan: Opportunities to save for your future and invest in our company.
• Educational Expense Reimbursement: Reimbursement for educational expenses to support your ongoing learning and development.
• Employee Assistance Program: Access to an employee assistance program to support your mental health and well-being.
• Flexible Work Hours: Flexible work arrangements to support your work-life balance.
• Training Programs: Ongoing training and development opportunities to support your career growth.
• Matching Gift Program: A matching gift program to support your charitable giving.

Career Growth and Development Opportunities

At Arsenault..., we're committed to supporting your career growth and development. As a remote Customer Service/Data Entry Representative, you'll have opportunities to:

• Develop Your Skills: Enhance your skills and knowledge in claims processing, customer service, and administrative support.
• Take on New Challenges: Take on new challenges and responsibilities as you grow and develop in your role.
• Advance Your Career: Advance your career within our organization, with opportunities for promotion and professional growth.

Our Company Culture and Work Environment

At Arsenault..., we pride ourselves on our inclusive and supportive company culture. As a remote employee, you'll be part of a dynamic and collaborative team that values:

• Teamwork: Collaboration and teamwork to achieve our goals and objectives.
• Innovation: Innovation and creativity in our approach to claims processing and customer service.
• Diversity and Inclusion: Diversity and inclusion, with a commitment to equal employment opportunity and a culture of respect and empathy.

How to Apply

If you're a motivated and detail-oriented individual looking for a challenging and rewarding remote customer service and data entry role, we encourage you to apply today. To be considered, please submit your application and resume/CV online. We can't wait to hear from you!

Apply Now!