Experienced Technology Supply Chain Management Category Manager - Air Operations Technology Sourcing and Contract Management Specialist

Introduction to Southwest Airlines

Southwest Airlines is a renowned leader in the aviation industry, dedicated to connecting people to what's important in their lives through friendly, reliable, and low-cost air travel. With a strong commitment to its employees and customers, Southwest Airlines has established itself as a pioneer in the field, driven by a passion for innovation and excellence. As a company, we prioritize the growth and development of our employees, providing a stable work environment with equal opportunities for learning and personal growth. Our culture encourages creativity, innovation, and a caring attitude, both within the organization and towards our customers.

Job Summary

We are seeking an experienced Technology Supply Chain Management (SCM) Category Manager to join our team as a trusted advisor for managing a portfolio of related technology suppliers, particularly for the Air Operations groups, including Flight Operations, Network Operations Control, and Inflight Operations. As a Category Manager, you will play a crucial role in supporting complex and high-value contracts, working with cross-functional teams to ensure suppliers successfully meet business objectives. Your expertise will help maximize supplier value and mitigate risk by leading strategic sourcing events, negotiations, and drafting contracts. You will also serve as a consultant in Air Operations Technology spend and supplier-related issues, mentoring junior-level colleagues and driving the future of Southwest Airlines.

Key Responsibilities

• Advise technology stakeholders on common risk elements of supplier agreements and programs or projects
• Assist leaders with the decision-making process by encouraging competitive evaluation of new suppliers through the RFP process
• Create and implement negotiation strategies
• Manage supplier communications and coordinate contract negotiation and strategic sourcing events
• Collaborate with internal customers to gain a solid understanding of business requirements
• Educate stakeholders and set expectations to achieve improved business outcomes and align around key positions on issues such as IP, data security, LOL, and SLA development
• Manage ongoing demand planning with technology and business stakeholders for assigned agreements and renewals
• Support multiple technical categories across multiple programs and areas of the business
• Identify potential procurement opportunities through data analysis, category and industry knowledge, current and emerging business models, and discussions with stakeholders
• Communicate performance and concerns with suppliers that may result in redefining the relationship

Essential Qualifications

To be successful in this role, you will need to possess a strong and diverse skill set in relevant areas, including:

• A bachelor's degree in a related field, such as business administration, supply chain management, or a related field
• Proven experience in technology supply chain management, contract management, or a related field
• Excellent communication, negotiation, and project management skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and projects
• Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions
• Experience working with cross-functional teams and stakeholders to achieve business objectives

Preferred Qualifications

While not required, the following qualifications are preferred:

• Advanced degree in a related field, such as an MBA or a master's degree in supply chain management
• Certifications in supply chain management, such as the Certified Supply Chain Professional (CSCP) or the Certified Professional in Supply Management (CPSM)
• Experience working in the aviation industry or a related field
• Knowledge of industry-specific software and systems, such as procurement management systems or contract management software

Skills and Competencies

To excel in this role, you will need to possess the following skills and competencies:

• Strong business acumen and understanding of the aviation industry
• Excellent communication, negotiation, and interpersonal skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and projects
• Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions
• Experience working with cross-functional teams and stakeholders to achieve business objectives
• Strong leadership and mentoring skills, with the ability to guide and develop junior-level colleagues

Career Growth Opportunities and Learning Benefits

At Southwest Airlines, we are committed to the growth and development of our employees. As a Technology Supply Chain Management Category Manager, you will have the opportunity to:

• Develop your skills and expertise in technology supply chain management and contract management
• Work with cross-functional teams and stakeholders to achieve business objectives
• Mentor and guide junior-level colleagues in the development of their skills and expertise
• Participate in industry-specific training and development programs to stay up-to-date on the latest trends and best practices
• Advance your career within the company, with opportunities for promotion and professional growth

Work Environment and Company Culture

At Southwest Airlines, we pride ourselves on our unique and dynamic company culture. As an employee, you can expect:

• A stable work environment with equal opportunities for learning and personal growth
• A collaborative and supportive team environment, with a focus on teamwork and camaraderie
• A culture that encourages creativity, innovation, and a caring attitude, both within the organization and towards our customers
• Opportunities to participate in company-sponsored events and activities, such as volunteer programs and employee recognition programs
• A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan and paid time off

Compensation, Perks, and Benefits

As a Technology Supply Chain Management Category Manager at Southwest Airlines, you can expect a competitive salary and comprehensive benefits package, including:

• A salary range of $80,000 - $110,000 per year, depending on experience and qualifications
• A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan and paid time off
• Opportunities for bonuses and incentives, based on performance and achievement of business objectives
• A dynamic and supportive work environment, with a focus on teamwork and camaraderie
• Opportunities to participate in company-sponsored events and activities, such as volunteer programs and employee recognition programs

Conclusion

If you are a motivated and experienced professional looking for a challenging and rewarding career opportunity, we encourage you to apply for the Technology Supply Chain Management Category Manager position at Southwest Airlines. With a strong commitment to our employees and customers, we offer a unique and dynamic company culture, comprehensive benefits package, and opportunities for career growth and development. Don't miss out on this exciting opportunity to join our team and contribute to the success of Southwest Airlines. Apply now and take the first step towards a rewarding and challenging career!