Experienced Organized Retail Crime (ORC) Investigator – Remote-Based Position for a Dynamic and Innovative Company

Introduction to Our Company and the Role

At our company, we are dedicated to creating a work environment that is not only innovative but also meaningful. We believe in the importance of our mission and are now seeking an experienced Organized Retail Crime (ORC) Investigator to join our team. This remote-based position offers the opportunity to be at the forefront of driving success in the retail industry through the investigation and prevention of organized retail crime. With a strong focus on collaboration, analytical skills, and problem-solving, the ideal candidate will be a key player in our efforts to eliminate and reduce company exposure to external theft.

Position Purpose and Key Responsibilities

As an ORC Investigator, you will be responsible for directing and supporting Organized Retail Crime investigations within a specified area of the company. Your key responsibilities will include:

• Analyzing information and determining exception data to drive investigations
• Communicating and coordinating information with field teams and other partners
• Managing the investigative process, including coordination with law enforcement for effective prosecution and restitution recovery
• Collaborating with ORC Analysts to develop new exception data and managing remote CCTV viewing to support investigative efforts
• Conducting case trend analysis to drive performance and making recommendations to mitigate theft exposure
• Training and coaching to support the development of investigative skill sets within your area of responsibility

You will work closely with various business partners, including Corporate Security, dot com, RDO's, APM's, and APS', to leverage all available investigative tools and ensure a successful investigation process. Your ability to manage multiple tasks, gain buy-in and support from multiple partners, and make recommendations to business partners for the elimination of procedural/policy issues that increase theft exposure will be crucial to your success in this role.

Key Responsibilities Breakdown

Your responsibilities can be broken down into three main areas:

• Case Initiation/Gathering Intelligence/Field Tactics (45%): Conducting field tactics, deploying resources, utilizing information from systems reports and databases, gathering intelligence internally and externally, and presenting to Law Enforcement for prosecution.
• Case Management/Packaging and Building Cases (35%): Updating the Case Management System, developing detailed investigative plans, providing weekly updates to your manager and AP Team, thoroughly documenting investigations, and ensuring proper video is retained for prosecution.
• Networking and Training with Field Teams, LE, and Retail (20%): Representing the company during conferences and ORC meetings, developing partnerships with SSC Leaders, Director, RDO's, APM's, and APS', maintaining positive working relationships with AP Teams, Financial Institutions, Law Enforcement, and peer Industry partners, and implementing training and programs to prevent fraud and reduce loss potential.

Essential and Preferred Qualifications

To be considered for this role, you must meet the following essential qualifications:

• Must be eighteen years of age or older
• Must be legally permitted to work in the United States
• Minimum of 3 years of work experience
• High school diploma and/or GED

Preferred qualifications include:

• 5+ Years of Loss Prevention/Asset Protection Investigative experience
• 2+ Years of Organized Retail Crime Investigative experience
• Competency in the use of retail CCTV systems and retail case management systems
• Loss Prevention Investigative Interview Training
• ORC certifications and/or training class completion

Skills and Competencies Required for Success

To excel in this role, you will need to possess strong analytical and problem-solving skills, as well as excellent communication and coordination skills. Your ability to manage multiple tasks, work collaboratively with various partners, and make recommendations to business partners will be essential to driving success in this position. Additionally, you should be proficient in the use of retail CCTV systems, retail case management systems, and have experience with Loss Prevention Investigative Interview Training.

Career Growth Opportunities and Learning Benefits

At our company, we are committed to the growth and development of our employees. As an ORC Investigator, you will have the opportunity to work with a dynamic and innovative team, develop your skills and expertise, and contribute to the success of our organization. You will also have access to training and development programs, including ORC certifications and training classes, to help you advance in your career.

Work Environment and Company Culture

Our company culture is built on a foundation of innovation, collaboration, and mutual respect. We believe in creating a work environment that is comfortable, supportive, and conducive to success. As a remote-based employee, you will have the flexibility to work from anywhere, while still being connected to our team and contributing to our mission. We offer a competitive salary and a range of benefits, including opportunities for career growth and development.

Compensation, Perks, and Benefits

We offer a competitive salary for this position, as well as a range of benefits, including:

• Opportunities for career growth and development
• Flexible work arrangements, including remote work options
• Comprehensive benefits package
• Recognition and reward programs

Conclusion and Call to Action

If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply for this position. As an ORC Investigator, you will have the opportunity to make a meaningful contribution to our organization, develop your skills and expertise, and advance your career. Don't miss out on this exciting opportunity to join our team and be part of a dynamic and innovative company. Apply now and take the first step towards a rewarding and challenging career as an ORC Investigator.