Remote Operations Manager for Self-Storage Management Company - 100% Remote Work Opportunity

Unlock Your Potential as a Remote Operations Manager with Workwarp

HireLatam is proud to partner with Workwarp, a pioneering self-storage management company in the real estate industry, to bring an exceptional career opportunity to talented professionals in Latin America. With a strong foundation since 2015, Workwarp has established itself as a leader in managing its owned facilities across the United States, fostering a culture of collaboration, excellence, and ownership mindset among its distributed team of 5-10 dedicated employees.

About the Role: Remote Operations Manager

We are seeking a highly skilled and dedicated Remote Operations Manager to join Workwarp's dynamic team. As a crucial member of the operations team, you will report directly to the Owner and be responsible for overseeing the day-to-day management of self-storage facilities, ensuring seamless operations, and driving efficiency across the business. This is a 100% remote work opportunity, offering the flexibility to work from anywhere in Latin America.

Key Responsibilities:

• Property Management: Take full ownership of assigned properties, ensuring smooth and efficient management, and coordinating with the "on-site manager" to complete weekly tasks and property visits.
• Collaboration and Communication: Work closely with customer service and maintenance teams to address tasks and requests promptly, and act as a liaison between departments to ensure smooth communication and coordination.
• Process Improvement: Help improve documentation, organization, and development of Standard Operating Procedures (SOPs) for all business processes, and collaborate with team members to streamline workflows and enhance operational efficiency.
• Support and Coordination: Support the Owner and other team members in day-to-day tasks and special projects as needed, and coordinate with US-based vendors or third-party services.

Essential Qualifications and Skills:

• Minimum 5 years of relevant experience: Proven experience in operations or property management roles, with a strong track record of success.
• College degree: A degree from a reputable institution, demonstrating your academic achievements and commitment to your field.
• Technical proficiency: Proficiency with Google Suite and an ability to adapt quickly to new technologies, including task management software and Property Management software.
• Organizational and communication skills: Strong organizational skills with experience in building and improving processes, and excellent written and spoken English.
• Experience with US-based companies: Prior experience working with US-based companies, vendors, or third-party services.

Nice to Have:

• Task management software: Experience using task management software such as Monday, Asana, or similar tools.
• Property Management software: Familiarity with Property Management software like Appfolio, Buildium, or equivalent.
• Proficiency in Notion and ClickUp: Experience with these productivity and project management tools.
• Self-Storage or Property Management experience: Prior experience in Self-Storage or Property Management is advantageous but not required.

What We Offer:

• Competitive salary: A monthly salary of $1,900 - 2,000 USD, depending on experience, paid via Wise, Veem, or Zelle.
• Flexible schedule: Monday - Friday, 8:00am - 5:00pm Central Time, allowing for a great work-life balance.
• Major US holidays off: Enjoy time off during major US holidays, giving you the opportunity to relax and recharge.
• 18 days of PTO: Depending on tenure, take advantage of 18 days of paid time off to pursue your interests and priorities.

Career Growth and Learning Benefits:

At Workwarp, we are committed to the growth and development of our team members. As a Remote Operations Manager, you will undergo a comprehensive training period, working closely with the Owner, Senior Property Manager, and other team members to gain a deep understanding of the company's business operations. You will have the opportunity to develop new skills, take on new challenges, and advance in your career within a dynamic and supportive environment.

Work Environment and Company Culture:

Workwarp values collaboration, excellence, and an ownership mindset among its team members. As a distributed team across the United States, we foster a culture of open communication, transparency, and mutual respect. As a Remote Operations Manager, you will be an integral part of this team, working closely with colleagues to drive success and achieve company goals.

Join Our Team:

If you are a motivated and dedicated professional with a passion for operations and a desire to grow within a dynamic company, we encourage you to apply for this exciting opportunity. As a Remote Operations Manager with Workwarp, you will play a crucial role in driving the success of our self-storage management business, and you will have the flexibility to work from anywhere in Latin America.

To ensure a fair evaluation process, please submit all required information on the application form, including a resume and voice recording in English. We look forward to reviewing your application and discussing this opportunity further.

Seize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.