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Immediate Hiring: Full-Time Remote Sales Chat Representative - Shipping Containers Sales Expert

Remote, USA Full-time Posted 2025-11-03

Unlock Your Sales Potential with USED CONEX: Revolutionizing the Shipping Container Industry

At USED CONEX, we're not just selling shipping containers; we're transforming the way businesses and individuals think about storage, workspace, and even homes. As a pioneering retail company in the second-hand shipping container market, we're committed to providing top-quality containers at affordable prices. Our mission is built on flexibility, innovation, and customer satisfaction. We're now seeking a highly skilled and motivated Remote Sales Chat Representative to join our dynamic team and drive our sales success to new heights.

About Our Company Culture and Values

USED CONEX is more than just a company; it's a community that thrives on the principles of flexibility, teamwork, and continuous learning. Our hybrid work model, which seamlessly blends remote work with the option to work from our office, is a testament to our commitment to flexibility. We're dedicated to creating an environment where our team members can grow professionally and personally. Our values are centered around customer-centricity, innovation, and integrity, ensuring that every interaction with our brand is positive and meaningful.

Job Overview: Remote Sales Chat Representative

As a Remote Sales Chat Representative at USED CONEX, you will be the frontline champion of our sales efforts, engaging with customers, understanding their needs, and providing tailored solutions that meet their requirements. This role is not just about making sales; it's about building relationships, providing exceptional customer service, and being an integral part of our company's growth story.

Key Responsibilities:

  • Advertise and sell shipping containers using our proprietary software, ensuring that you're always up-to-date with the latest inventory and customer needs.
  • Engage with customers via live chat, responding promptly to inquiries, and proactively encouraging them to place orders.
  • Close sales directly through the chat platform and generate invoices using our company's system, ensuring a seamless customer experience.
  • Manage leads assigned to your account, ensuring that each lead is followed up with via chat and subsequently handed over to a sales manager for a phone call follow-up.
  • Participate in daily training sessions, Q&A groups, and mentorship programs designed to enhance your skills and knowledge, ensuring you're always equipped to succeed in your role.

Essential and Preferred Qualifications:

To excel in this role, you need a blend of sales acumen, technical skills, and excellent communication abilities. Here are the qualifications we're looking for:

  • Essential Qualifications:
    • Proven experience in sales, customer service, or a related field, preferably in an industry involving tangible products or online sales.
    • Excellent written and verbal communication skills, with the ability to engage customers and understand their needs.
    • Strong technical skills, including proficiency in using sales software, chat platforms, and Microsoft Office.
    • Reliable internet connection and a dedicated workspace that allows you to work effectively.
  • Preferred Qualifications:
    • Experience in the shipping or storage industry, or knowledge of how shipping containers are repurposed.
    • Familiarity with CRM software and sales analytics tools.
    • Previous experience working in a remote or hybrid environment.
    • Certifications or training in sales, customer service, or a related field.

Skills and Competencies for Success:

To thrive as a Remote Sales Chat Representative at USED CONEX, you'll need:

  • A customer-centric mindset, with a focus on providing solutions that meet customer needs.
  • Strong problem-solving skills, with the ability to think on your feet and respond to customer inquiries effectively.
  • Resilience and adaptability, with the ability to handle rejection and bounce back from challenging sales conversations.
  • Teamwork and collaboration skills, with a willingness to learn from others and contribute to a positive team culture.
  • Continuous learning mindset, staying updated with industry trends, sales techniques, and product knowledge.

Career Growth Opportunities and Learning Benefits

At USED CONEX, we're committed to the growth and development of our team members. As a Remote Sales Chat Representative, you'll have access to:

  • Comprehensive training programs that equip you with the skills and knowledge needed to succeed in your role.
  • Ongoing mentorship and coaching from experienced sales professionals.
  • Opportunities for career advancement, whether within the sales team or into other areas of the company.
  • A culture that encourages innovation, creativity, and continuous improvement.

Work Environment and Company Culture Highlights

As a fully remote role, you'll enjoy the flexibility of working from anywhere, whether that's from home or a co-working space. We're committed to creating a culture that is inclusive, supportive, and engaging, even in a remote setting. You'll be part of a vibrant team that values collaboration, mutual respect, and open communication.

Compensation, Perks, and Benefits

We offer a competitive salary that reflects your skills and experience. In addition to your base compensation, you'll enjoy:

  • A comprehensive benefits package that includes health, dental, and vision insurance.
  • Opportunities for bonuses and incentives that reward your performance and contributions to the team.
  • A flexible work environment that allows you to balance your work and personal life effectively.
  • Professional development opportunities that help you grow your skills and advance your career.

Join Our Team and Make a Difference

If you're a motivated sales professional with a passion for customer service and a knack for closing deals, we want to hear from you. As a Remote Sales Chat Representative at USED CONEX, you'll be part of a dynamic team that's shaping the future of the shipping container industry. Apply today and take the first step towards a rewarding career with a company that values flexibility, innovation, and customer satisfaction.

To learn more about our hiring process and what you can expect when you join our team, please visit our website at https://usedconex.com/sales-agents/. We can't wait to welcome you to our team!

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