Experienced Airport Customer Service Co-Op - Health, Safety, and Ergonomics Specialist for Delta Airlines

Introduction to Delta Airlines and Our Mission

Delta Airlines is a leading global airline, dedicated to providing exceptional customer service and ensuring the safety and well-being of our passengers and employees. As a company, we strive to create a positive and inclusive work environment that fosters collaboration, innovation, and growth. Our Airport Customer Service team plays a vital role in delivering outstanding service to our customers, and we are seeking a highly motivated and detail-oriented Co-Op to join our team as a Health, Safety, and Ergonomics Specialist.

Job Summary and Key Responsibilities

The successful candidate will support the Airport Customer Service department in developing and implementing processes to reduce workplace injuries and improve overall health and safety. This role will focus on analyzing and improving the work environment, technology, and job processes for our frontline employees, with the goal of reducing the Global Injury Rate for the department and the company. The ideal candidate will have a strong background in occupational health and safety, ergonomics, or a related field, and excellent communication and problem-solving skills.

• Support the development and implementation of procedures to reduce the risk of employee injuries and aircraft damage
• Assist in the management of large-scale technology initiatives related to ergonomic improvement
• Lead and participate in ergonomic-related studies across the organization
• Support daily operations and management of existing programs related to Health and Safety or Ergonomics
• Foster a culture where safety is a core value by providing support, training, accountability, and recognition

Essential Qualifications and Skills

To be successful in this role, you will need to have:

• A Bachelor's degree in Occupational/Industrial Health, Biomechanics/Kinesiology, Aviation/Mechanical Engineering, or a related field
• Strong analytical and problem-solving skills, with the ability to learn, interpret, and apply various regulations, codes, and guidelines
• Excellent communication and interpersonal skills, with the ability to work effectively at all levels of the organization
• A strong commitment to safety and health, with a proactive approach to identifying and mitigating risks
• The ability to work in a fast-paced environment with minimal supervision, and to prioritize tasks and manage multiple projects simultaneously

Preferred Qualifications and Skills

While not essential, the following skills and qualifications would be an asset:

• Experience with data visualization tools (Tableau, Power BI, etc.) and the ability to analyze and interpret injury and behavior data
• Project management skills, with the ability to manage multiple projects and stakeholders
• Excellent presentation and communication skills, with the ability to provide regular updates to stakeholders and leadership
• A strong understanding of ergonomics and occupational health and safety principles, with the ability to apply this knowledge in a practical setting

Career Growth Opportunities and Learning Benefits

At Delta Airlines, we are committed to the growth and development of our employees. As a Co-Op in our Airport Customer Service team, you will have the opportunity to:

• Gain valuable experience in a fast-paced and dynamic environment
• Develop your skills and knowledge in occupational health and safety, ergonomics, and project management
• Work with a talented and dedicated team of professionals who are passionate about delivering exceptional customer service
• Take advantage of our comprehensive training and development programs, including mentorship, coaching, and formal training

Work Environment and Company Culture

At Delta Airlines, we pride ourselves on our positive and inclusive work environment. Our company culture is built on a foundation of:

• Respect and empathy for our employees, customers, and communities
• A commitment to safety, health, and well-being
• A focus on innovation, collaboration, and continuous improvement
• A passion for delivering exceptional customer service and exceeding our customers' expectations

Compensation, Perks, and Benefits

We offer a competitive salary range of $35-$40 per year, as well as a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• 401(k) retirement savings plan
• Paid time off and holidays
• Travel benefits and discounts
• Professional development and training opportunities

Conclusion and Call to Action

If you are a motivated and detail-oriented individual with a passion for occupational health and safety, ergonomics, and customer service, we encourage you to apply for this exciting opportunity. As a Co-Op in our Airport Customer Service team, you will have the chance to make a real difference in the lives of our employees and customers, while developing your skills and knowledge in a dynamic and supportive environment. Don't miss out on this opportunity to join our team and take your career to new heights. Apply now and become a part of the Delta Airlines family!