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Ticketing Support; Financial P

Remote, USA Full-time Posted 2025-11-03
Position: Ticketing Support (Financial P ... Immediate Openings: SAP – Ticketing Support (Financial Posting) Location: Remote (Post in-office test & onboarding) Company: Inner Circle Softech Pvt. Ltd. Vacancies: 2 Support Mode: Chat-Based Only (No Phone Calls) About Inner Circle Softech Pvt. Ltd.: Inner Circle Softech Pvt. Ltd. is a trusted provider of SAP support solutions to global clients. We specialize in delivering top-tier SAP OSS ticket resolution, fully through chat-based communication — no calls, just quality responses backed by SAP-approved knowledge. Position Overview: We are currently seeking experienced SAP consultants with a strong background in Financial Posting to join our global remote support team. The selected candidates will handle client issues exclusively via the SAP Ticketing Tool, using SAP-authorized resources to resolve queries. Key Responsibilities: Manage and resolve SAP Financial Posting-related tickets using the SAP OSS platform. Communicate with clients through chat only — no phone support. Reference official SAP Notes, KBAs, and documentation for resolution. Maintain high levels of accuracy and clarity in all written communications. Requirements: Experience in SAP Financial Posting modules (FI, CO, GL, etc.).Strong knowledge of financial document posting processes and error resolution. At least 1–2 years of SAP support or consulting experience preferred. Excellent written communication and documentation skills. Hiring Process: All applicants must visit our office to take a mandatory skill test. Only those who clear the test will be onboarded for remote work. Onboarding will also take place at the office before tickets are assigned remotely. Why Join Us?100% remote after onboarding. No phone support — purely part of a collaborative and fast-growing SAP support team. Work with global clients and sharpen your SAP expertise. Role and Responsibilities • Manage and resolve SAP Financial Posting-related tickets using the SAP OSS platform. Communicate with clients through chat only — no phone support. Reference official SAP Notes, KBAs, and documentation for resolution. Maintain high levels of accuracy and clarity in all written communications. #J-18808-Ljbffr Apply tot his job Apply To this Job

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