Experienced Part-Time Customer Support Specialist - Remote Service Technician at Blithequark ($27/Hour)

Join the Blithequark Team as a Part-Time Customer Support Specialist - Remote Service Technician

Blithequark is seeking a highly skilled and customer-focused individual to join our team as a Part-Time Customer Support Specialist - Remote Service Technician. As a leading player in the beverage industry, we are committed to delivering exceptional customer experiences and innovative solutions. In this role, you will have the opportunity to work remotely and provide top-notch support to our clients, ensuring that our products are served at their best.

About Blithequark

Blithequark is a renowned organization with a strong presence in the private sector. Our company is built on a foundation of excellence, innovation, and customer satisfaction. We specialize in providing a wide range of products and services, including beverage solutions, to clients across various regions. Our team is dedicated to delivering exceptional results, and we are excited to welcome a new member to our family.

Job Summary

As a Part-Time Customer Support Specialist - Remote Service Technician at Blithequark, you will be responsible for providing technical support and services to our clients, ensuring that our products are installed, maintained, and serviced to the highest standards. This is a unique opportunity to combine your technical skills with exceptional customer service, working in a dynamic and fast-paced environment.

Key Responsibilities

• Perform mechanical services and light remanufacturing on beverage dispensing equipment according to company standards.
• Troubleshoot and diagnose issues with fountain equipment, providing prompt and effective solutions.
• Ensure all refrigeration equipment is in proper working condition, performing routine maintenance and repairs as needed.
• Move equipment to perform mechanical services, including preventative maintenance, programming, and corrective actions.
• Maintain a positive and cooperative attitude, providing exceptional customer service and support to clients.
• Collaborate with colleagues to achieve shared goals and objectives, contributing to a culture of excellence and continuous improvement.

Requirements

Essential Qualifications

• High school diploma or equivalent degree/certificate.
• Valid driver's license.
• Technical aptitude and experience with repairing machines.
• Ability to lift 50 pounds.
• Flexibility to work on Saturdays, Sundays, and holidays as needed.

Preferred Qualifications

• Bachelor's degree in a related field.
• Previous experience in customer support or technical services.
• Knowledge of beverage dispensing equipment and refrigeration systems.

Skills and Competencies

To succeed in this role, you will need to possess:

• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical abilities.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Adaptability and flexibility in a fast-paced environment.

Career Growth Opportunities and Learning Benefits

At Blithequark, we are committed to the growth and development of our employees. As a Part-Time Customer Support Specialist - Remote Service Technician, you will have access to:

• Comprehensive training and onboarding program.
• Ongoing coaching and mentoring.
• Career advancement opportunities within the company.
• Professional development and continuing education.

Work Environment and Company Culture

Blithequark is a dynamic and innovative organization that values:

• Exceptional customer service.
• Collaboration and teamwork.
• Continuous learning and improvement.
• Diversity and inclusion.
• Work-life balance.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• $27 per hour.
• Part-time schedule with flexible hours.
• Opportunities for career advancement and professional growth.
• Comprehensive benefits package (details available upon request).

Conclusion

If you are a motivated and customer-focused individual with technical skills and a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity at Blithequark. Join our team and contribute to our mission of providing innovative solutions and exceptional customer experiences.

Apply now and take the first step towards a rewarding career with Blithequark!