Part-Time Healthcare Operations Associate: Driving Efficiency in Healthcare through AI Innovation

Revolutionizing Healthcare with AI-Powered Solutions

We're a pioneering, Y Combinator-backed health tech start-up that's changing the game by harnessing the power of generative AI to automate calls between healthcare providers and payors. Our mission is to streamline healthcare operations, making it more efficient and reducing administrative burdens. We're on the lookout for a skilled and motivated Part-Time Healthcare Operations Associate to join our dynamic team and contribute to our innovative journey.

About Our Company Culture

As an early-stage start-up, we offer a unique work environment that's fast-paced, collaborative, and充满 innovation. Our founders, graduates of esteemed institutions like Stanford, MIT, and Harvard Business School, bring a wealth of expertise and a passion for leveraging technology to improve healthcare. With a PhD and PharmD among them, our leadership is deeply rooted in understanding the complexities of the healthcare system. We're a close-knit team that values agility, creativity, and a willingness to learn and adapt quickly.

Key Responsibilities

• Assist Our AI-Powered Platform: Work closely with our generative AI technology to facilitate calls to payors, ensuring seamless interactions and data collection.
• Quality Assurance: Review call outputs for accuracy and completeness, providing feedback to enhance the platform's performance.
• Training and Improvement: Help train our AI by offering insights and recommendations, playing a crucial role in its development and refinement.
• Entrepreneurial Spirit: Adopt an entrepreneurial mindset to identify new opportunities, drive growth, and contribute to the company's strategic direction.
• Front-Row Seat to Innovation: Be an integral part of a rapidly growing, Y Combinator-backed company, witnessing firsthand the impact of your work on the healthcare industry.

Essential Qualifications and Skills

To excel in this role, you should possess:

• Healthcare Experience: A minimum of 2 years of experience in healthcare, preferably in insurance benefits verification, prior authorization, and/or medical billing.
• Operational Excellence: The ability to execute a high volume of tasks with precision and speed, balancing accuracy with efficiency.
• Strong Communication Skills: Effective communication is key; you should be able to articulate your thoughts clearly and provide constructive feedback.
• Attention to Detail: A keen eye for detail is essential for ensuring the quality of work and identifying areas for improvement.
• Problem-Solving: You should be adept at analyzing problems and proposing viable solutions, demonstrating a proactive approach to challenges.
• Adaptability and Eagerness to Learn: A passion for learning new technologies, including generative AI, and a willingness to adapt in a rapidly changing environment.
• Remote Work Compatibility: The ability to thrive in a remote working environment, leveraging flexibility to maintain productivity and work-life balance.
• HIPAA Compliance: Understanding of and commitment to adhering to HIPAA regulations, safeguarding personal and sensitive information.

Preferred Qualifications

While not mandatory, previous experience in insurance benefits verification, prior authorization, and/or medical billing is highly desirable. If you have a background in these areas, you will be considered a strong candidate for this role.

Career Growth and Learning Opportunities

Joining our team offers a unique chance to be part of a pioneering effort in healthcare technology. You'll have the opportunity to:

• Contribute to Innovation: Play a significant role in shaping the future of healthcare operations through AI.
• Develop New Skills: Enhance your expertise in AI, healthcare operations, and technology, positioning yourself for future career growth.
• Collaborate with Visionaries: Work closely with our founders and team to drive the company's vision and mission forward.

Compensation and Benefits

We offer a competitive salary for this part-time position, along with the opportunity to be part of a dynamic and innovative company. Our benefits include:

• Professional Growth: Opportunities for career advancement and skill development.
• Flexible Work Environment: The flexibility of part-time, remote work, allowing for a better work-life balance.
• Innovative Culture: A culture that encourages creativity, innovation, and continuous learning.

How to Apply

If you're excited about the prospect of joining our team and contributing to the revolution in healthcare efficiency, we want to hear from you. Please submit your application, including:

• A brief introduction (up to 100 words) explaining why you're a good fit for this role.
• Details of your relevant experience in insurance benefits verification, prior authorization, and/or medical billing.
• Your resume.
• If applicable, the name of the person who referred you.

We look forward to receiving your application and discussing how you can be a part of our journey to transform healthcare operations.

Are You Ready to Make a Difference?

If you believe you have the skills, passion, and drive to join our innovative team, don't hesitate. Apply now and be part of a groundbreaking effort to improve healthcare efficiency through AI-powered solutions.