Food and Consumables Coach (Non-Complex) - Driving Sales, Customer Experience, and Team Development at Walmart

Unlock Your Potential as a Food and Consumables Coach at Walmart

Are you a driven and customer-focused professional looking to take your career to the next level? Do you have a passion for leading teams, driving sales, and delivering exceptional customer experiences? If so, we have an exciting opportunity for you to join our team at Walmart as a Food and Consumables Coach (Non-Complex) in Kalamazoo, MI.

At Walmart, we're on a mission to help people save money so they can live better. As a Food and Consumables Coach, you'll play a critical role in driving sales, customer satisfaction, and team development in our stores. You'll have the opportunity to work in a dynamic and fast-paced environment, collaborating with cross-functional teams to achieve business objectives and drive growth.

About the Role

As a Food and Consumables Coach, you'll be responsible for leading and developing high-performing teams, driving sales and customer experience, and ensuring the effective operation of our stores. Your key responsibilities will include:

• Leading and developing teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback; communicating and collaborating with all levels of associates regarding store operations, business initiatives, and company direction.
• Modeling and demonstrating exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives; ensuring customer needs, complaints, and issues are successfully resolved.
• Driving the financial performance and sales of the designated store area by reviewing and evaluating P&L statements; managing and assisting in budgeting, forecasting, and controlling expenses; monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Providing supervision and development opportunities for hourly associates by hiring, training, and mentoring; assigning duties; setting clear expectations; providing associate recognition; and ensuring diversity and inclusion awareness.
• Coordinating, completing, and overseeing job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; and demonstrating adaptability and promoting continuous learning.

Qualifications and Requirements

To be successful in this role, you'll need to meet our minimum qualifications, which include:

• 2 years' of college; OR
• 1 year's retail experience and 1 year's supervisory experience; OR
• 2 years' general work experience and 1 year's supervisory experience.

Additionally, we prefer candidates with:

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Skills and Competencies

To excel as a Food and Consumables Coach, you'll need to possess the following skills and competencies:

• Strong leadership and team development skills.
• Excellent communication and interpersonal skills.
• Ability to drive sales and customer experience.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Knowledge of retail operations, merchandising, and customer service principles.

Career Growth Opportunities and Learning Benefits

At Walmart, we're committed to helping our associates grow and develop their careers. As a Food and Consumables Coach, you'll have access to:

• Training and development programs to enhance your leadership and business skills.
• Opportunities for career advancement and promotion.
• Mentorship and coaching from experienced leaders.
• Access to online learning platforms and resources.

Work Environment and Company Culture

At Walmart, we pride ourselves on our inclusive and diverse culture. As a Food and Consumables Coach, you'll work in a dynamic and fast-paced environment, collaborating with cross-functional teams to achieve business objectives. We're committed to:

• Fostering a culture of inclusion and diversity.
• Promoting a safe and healthy work environment.
• Encouraging work-life balance and flexibility.
• Recognizing and rewarding outstanding performance.

Compensation, Perks, and Benefits

We offer a comprehensive benefits package, including:

• Competitive salary.
• Multiple health plan options, including vision and dental plans.
• Financial benefits, including 401(k), stock purchase plans, and life insurance.
• Associate discounts in-store and online.
• Education assistance for associates and dependents.
• Parental Leave Pay during military service.
• Paid Time off, including vacation, sick, and parental leave.

Join Our Team

If you're a motivated and customer-focused professional looking to drive sales, customer experience, and team development, we encourage you to apply for this exciting opportunity. As a Food and Consumables Coach at Walmart, you'll have the chance to make a meaningful impact on our customers and communities, while growing and developing your career.

Don't miss out on this exciting role. We look forward to hearing from you. Apply now and take the first step towards a rewarding and challenging career at Walmart!