Ascend Learning – NCLEX Manager, Staff Operations – Leawood, KS

Job title: NCLEX Manager, Staff Operations Company: Ascend Learning Job description: Description : Ascend Learning is a national leader in data driven, online educational solutions for learners, educators and employers in high-growth, licensure-driven professions spanning healthcare, fitness and wellness, skilled trades, insurance and financial services. We are passionate about accelerating learning while impacting job readiness, employment success and employee retention with the belief that our work changes lives. Our culture is intentionally results-driven and selfless with a relentless focus on our customers. We believe in trust, transparency, freedom and responsibility with a commitment to meritocracy, inclusion and diversity of thought. Continual investment in our over 1400 employees is also a core principle realized through ongoing professional development and providing opportunities to grow, develop and lead. Ascend Learning is headquartered in Burlington, MA with additional office locations and remote workers in cities across the U.S. and in the U.K. ATI Nursing Education, a brand of Ascend Learning is the leading provider of online instruction, remediation, analytics, and consulting solutions for nursing programs. Founded in 1998, ATI uses progressive data analytics and compelling content to help nursing students master core content, develop into practice-ready nurses, and succeed on the NCLEX. Together with nursing schools, we’re preparing the next generation of nurse leaders, ready to provide skilled and safe nursing care in a rapidly changing healthcare marketplace. Currently, ATI works with 20,000+ nurse educators, 2,500 nursing programs, and 225,000+ students. The Manager, NCLEX Services will be responsible for servicing clients in a region by leading implementation for all NCLEX Services products as well as responding to on-demand client needs and requests. This role will also be responsible for managing a team of full and part time nurse educators and supporting development update needs for the NCLEX Services products. Strong product knowledge is required to provide implementation support to institutions. Responsibilities include written and verbal professional communication and support for employees and customers. This is a remote position with some travel. Responsibilities: • Create implementation plans for clients using multiple NCLEX Services products including product orientation, policy and calendar development, educator scheduling, and outcome evaluation. • Collaborate with the regions in servicing clients in the territories with the NCLEX Services products. • Manage Full Time and Part Time Educators in implementing process, policies, and procedures required to deliver online products. • Participate in product development projects including classroom updates, assessment revisions, and marketing resources. • Manage client inquires and provide information on implementation of solutions, educator implementation guides, client orientation resources, product support, and outcome data to provide exceptional customer support. • Utilize website navigation to manage products including customer enrollment, documentation tracking, process integration, customer follow up, and invoicing to maintain efficiencies and communications needed to service the products. • Oversee a team of Full Time Educators responsible for product implementation, development projects, and managing a team of PT Educators. Guides Full Time educators on overseeing a team of part time educators who are providing service to ATI’s NCLEX Services customers with documentation, processes, and policy and procedures. Education and Experience: • Minimum of a Master’s Degree in Nursing • Experience in the management of Nurse Educators • Knowledge of the NCLEX test plan • Experience as an educator with facilitating Live Review, Virtual-ATI and ATI Capstone • Five years of teaching and clinical experience • Current Nursing licensure in good standing Skills and Abilities: • Demonstrate strong leadership skills in mentoring Nurse Educators • Ability to manage and direct multiple educators and customer accounts • Understanding of websites: ATI, Faculty Portal, Moodle, SharePoint • Understanding of ATI products • Experience with Virtual-ATI and ATI Capstone Content Review • Professional communication skills: written and verbal • The ability to manage projects involving resources and technology • Proficient with Microsoft Office Products (Word, Excel, Power Point, Outlook) • The ability to be self-directed in working remotely • Ability to travel a 3-5 times per year. • Ability to have a home based office with high speed internet access to work effectively • Ability to commit 3-6 months to gain a working understanding of this position This position requires that the employee be fully vaccinated against COVID-19, unless an exemption has been granted by Ascend Learning for a religious, health-related or other legally mandated reason, which will be considered on a case-by-case basis in accordance with applicable law. Ascend will accept all COVID-19 vaccines that have been approved or authorized for Emergency Use Authorization by the US Food and Drug Administration (FDA) or COVID-19 vaccines recommended by the World Health Organization (WHO). Individuals are considered “fully vaccinated” (1) two weeks after their second dose in a 2-dose series (such as Pfizer or Moderna vaccines); or (2) two weeks after a single-dose vaccine (such as Johnson & Johnson’s Janssen vaccine). Ascend Learning’s current policy also requires that individuals visiting our offices be fully vaccinated against COVID-19. In line with our commitment to the safety and wellbeing of our employees, if we choose to interview you and you are fully vaccinated, we may invite you to interview in our office. If you are not fully vaccinated and we choose to interview you, we will arrange for a virtual interview. Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire. #LI-NT1 Expected salary: Location: Leawood, KS Apply for the job now! [ad_2] Apply tot his job Apply To this Job