Experienced Customer Service Agent for Delta Airlines - Part-Time Remote Opportunity with Competitive Salary

Join the Delta Airlines Team as a Customer Service Agent and Drive a Positive Client Experience

At Delta Airlines, our brand is fundamental to our continued success. As a Customer Service Agent, you will play a critical role in maintaining our brand's integrity by upholding exceptional standards and displaying a positive attitude both within and outside the workplace. We are seeking a highly motivated and experienced individual to join our team on a part-time basis, working remotely.

About the Role

As an Incline Specialist, you will be part of a creative group dedicated to ensuring that our clients' baggage and freight arrive safely and on time, driving a positive client experience. This role is critical to Delta Airlines' success, and we are looking for individuals who share our values and are committed to delivering exceptional service.

Key Responsibilities

• Securely lift, load, dump, and transport baggage, mail, and freight to and from aircraft, ensuring on-time connections by directing incoming and outgoing aircraft from gate positions.
• Protect freight, baggage, and mail from damage, loss, and weather conditions.
• Safely operate and drive ground equipment, such as tugs, belt loaders, and tow tractors, in congested areas.
• Repeatedly lift and burden baggage onto trucks to ensure each bag reaches its destination.
• Utilize baggage scanners and computers to ensure items and freight are routed correctly to the passenger's destination.
• Practice security-conscious behaviors in every operational process and procedure.

What We Offer

Our culture is rooted in a shared commitment to living our values - Care, Integrity, Flexibility, Employee Service, and Teamwork - every day, in everything we do. At Delta, our people are our prosperity. At the heart of what we offer is our focus on Enabling Success for Delta employees. Exploring a career at Delta provides an opportunity to see the world while earning great compensation and benefits to help you continue to move forward:

• Competitive compensation, industry-leading profit-sharing project, and performance incentives.
• 401(k) with generous company contributions up to 9%.
• Paid time off, including vacation, holidays, paid personal time, maternity, and parental leave.
• Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life benefits.
• Family care support through fertility assistance, surrogacy, and adoption assistance, lactation support, backed-up care, and programs that help with family at all stages.
• Comprehensive Wellbeing programs to support physical, emotional, social, and financial wellbeing, including access to an employee assistance program offering support for yourself and anyone in your family, free financial education, and extensive resources supporting mental health.
• Domestic and Global space-available flight benefits for employees and eligible family members.
• Career development programs to achieve your long-term career goals.
• Global networks to participate in community service and innovative initiatives designed to focus on sustainability and reducing our carbon footprint.
• Business Resource Groups created to connect employees with shared interests to promote inclusion, provide perspective, and help implement strategies.
• Recognition rewards and grants through the Relentless Together platform.
• Access to over 500 discounts, special savings, and intentional benefits through Deltaperks, such as car and hotel rentals, auto, home, and pet insurance, legal services, and childcare.

Essential Qualifications

To succeed in this role, you will need:

• To demonstrate that safety is paramount while handling personal data.
• To embrace diverse people, thinking, and styles.
• To consistently make safety and security, of self and others, the priority.
• A valid driver's license.
• Proficiency in English.
• Basic computer skills.
• Strong verbal communication skills.
• The ability to frequently lift bags or items weighing up to and including 50 pounds.
• The ability to occasionally lift bags or items weighing between 50 and 70 pounds.
• The ability to work a fixed or rotating schedule, including evenings, nights, weekends, and holidays, in all weather conditions.

Company Culture and Values

At Delta Airlines, we are committed to creating a workplace that is inclusive, diverse, and supportive of all employees. Our culture is built on a foundation of shared values, including Care, Integrity, Flexibility, Employee Service, and Teamwork. We believe in promoting a culture of safety, security, and wellbeing, and we are dedicated to providing opportunities for growth and development to our employees.

Career Growth Opportunities

As a Customer Service Agent with Delta Airlines, you will have opportunities to grow and develop your career. We offer comprehensive training programs, career development initiatives, and opportunities for advancement. Our goal is to support your long-term career goals and help you achieve success.

Work Environment

This is a part-time remote opportunity, allowing you to work from the comfort of your own home. As a remote worker, you will be expected to maintain a dedicated workspace, free from distractions, and adhere to our company's policies and procedures.

Compensation and Benefits

We offer a competitive salary, industry-leading benefits, and a comprehensive compensation package. Our benefits include medical, dental, vision, short/long-term disability, and life benefits, as well as 401(k) with generous company contributions. We also offer paid time off, including vacation, holidays, paid personal time, maternity, and parental leave.

Why Join Delta Airlines?

Delta Airlines is a world-renowned airline with a rich history and a commitment to excellence. By joining our team, you will become part of a dynamic and diverse organization that is dedicated to delivering exceptional service to our customers. We offer a unique opportunity to grow and develop your career, while being part of a team that is passionate about making a difference.

If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. As a Customer Service Agent with Delta Airlines, you will play a critical role in driving a positive client experience and contributing to the success of our company.

If you think this role describes you, we would love to hear from you. Apply now to join our team!

Submit Your Application

Seize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.