Experienced Product Manager - Hardware for Innovative Communication Solutions

Introduction to VoCoVo

Imagine being part of a company that revolutionizes the way businesses communicate, particularly in the retail sector. At VoCoVo, we specialize in creating innovative communication solutions that empower teams to collaborate effortlessly, enhancing efficiency and elevating customer service. Our flagship products are designed to create a connected store experience, and we're proud to have over 250,000 users across more than 10,000 locations in 21 countries. Recognized as one of the top 100 best small-to-medium size businesses to work for, we're excited to invite you to join our journey!

About the Role

We're seeking an experienced Product Manager - Hardware to manage the entire lifecycle of our enterprise hardware product suite, from ideation to launch and beyond. As a Product Manager - Hardware at VoCoVo, you'll follow a Product Thinking approach, focusing on customer problems and working with all relevant internal and external stakeholders to successfully transform initiatives from concept to delivery. This role has a core focus on Hardware, requiring technical hardware expertise and a passion for driving process improvement within Product.

Key Responsibilities

• Establish an understanding of the market and target customers through market research, customer feedback, and competitor analysis to identify growth opportunities.
• Define the hardware product strategy based on market research and customer feedback, playing a pivotal role in shaping the future of our products.
• Collate research findings into concepts that can be prioritized, investigated, tested, and trialed as future product iterations, ensuring that our products meet the evolving needs of our customers.
• Develop close working relationships with cross-functional teams, including design, engineering, operations, manufacturing, and sales, to ensure the timely and budget-conscious delivery of products within the required quality standards.
• Ensure that hardware products at VoCoVo meet regulatory compliance requirements, maintaining documented evidence and establishing yourself as a subject matter expert for Hardware products.
• Coordinate with the marketing team to develop a comprehensive go-to-market strategy, contribute to the creation of marketing materials, and ensure a timely and effective product launch.
• Conduct product performance analysis using metrics such as customer adoption, revenue, and customer satisfaction, identifying areas for improvement and making recommendations for future product development.
• Oversee products throughout their lifecycle, ensuring that they continue to meet customer needs and remain competitive in the market, including updating products, developing new features, and potentially retiring products when they are no longer viable.

Essential Qualifications

To be successful in this role, you'll need:

• Proven Product Management experience, specifically with a focus on Hardware products, demonstrating a deep understanding of the product development process and the ability to drive products from concept to launch.
• Experience launching and managing Hardware products, with a track record of successfully delivering products within specific timelines and budgets.
• Prior experience operating as a subject matter expert for Hardware products, providing technical information and guidance to colleagues, customers, and partners.
• A strong bias for action, with the ability to take the initiative and thrive on taking ownership of key pieces of work, driving results and delivering high-quality outcomes.
• A passion for identifying and driving process improvement within Product, with a focus on continuous learning and development.
• Excellent communication skills, with the ability to convey complex ideas and technical topics with clarity to various audiences, both internally and externally.

Preferred Qualifications

While not essential, the following qualifications are desirable:

• Experience working in the retail or technology industry, with a deep understanding of the challenges and opportunities facing businesses in these sectors.
• Knowledge of IoT technologies and their applications in Hardware products, with a focus on innovation and staying ahead of the curve.
• A degree in a relevant field, such as Engineering, Computer Science, or Business, with a focus on continuous learning and professional development.

Skills and Competencies

To succeed in this role, you'll need to demonstrate the following skills and competencies:

• Product Management: Proven experience in managing the entire lifecycle of products, from ideation to launch and beyond.
• Product Roadmap: Ability to develop and maintain a product roadmap, aligning with business objectives and customer needs.
• Product Strategy: Experience in defining and executing product strategy, with a focus on driving growth and revenue.
• Hardware: Technical expertise in Hardware products, with a deep understanding of the design, development, and manufacturing process.
• IoT: Knowledge of IoT technologies and their applications in Hardware products, with a focus on innovation and staying ahead of the curve.
• Communication: Excellent communication skills, with the ability to convey complex ideas and technical topics with clarity to various audiences.
• Collaboration: Ability to work closely with cross-functional teams, including design, engineering, operations, manufacturing, and sales.

Career Growth Opportunities and Learning Benefits

At VoCoVo, we're committed to helping our employees grow and develop in their careers. As a Product Manager - Hardware, you'll have access to a range of training and development opportunities, including:

• Professional development programs, designed to help you build new skills and advance in your career.
• Mentorship opportunities, with experienced professionals who can provide guidance and support.
• Access to industry events and conferences, where you can learn from experts and network with peers.
• A culture of continuous learning, with a focus on innovation and staying ahead of the curve.

Work Environment and Company Culture

At VoCoVo, we're proud of our company culture, which is built on the values of innovation, collaboration, and customer focus. As a Product Manager - Hardware, you'll be part of a dynamic and supportive team, with a focus on:

• Collaboration: We believe in working together to achieve common goals, with a focus on open communication and mutual respect.
• Innovation: We're always looking for new and better ways to do things, with a focus on staying ahead of the curve and driving growth.
• Customer focus: We're passionate about delivering exceptional customer experiences, with a focus on understanding their needs and exceeding their expectations.

Compensation, Perks, and Benefits

We offer a competitive salary and a range of perks and benefits, including:

• A comprehensive benefits package, with a focus on supporting your health and wellbeing.
• A flexible working environment, with the opportunity to work remotely and balance your work and personal life.
• Access to the latest technologies and tools, with a focus on innovation and staying ahead of the curve.
• A dynamic and supportive team, with a focus on collaboration and mutual respect.

Conclusion

If you're a motivated and experienced Product Manager - Hardware, with a passion for driving process improvement and delivering high-quality outcomes, we'd love to hear from you. Please submit your application today, including your resume and a cover letter outlining your experience and qualifications. Don't worry if you don't meet every single requirement - we value a great attitude and a willingness to learn above all. Join us on our journey and become part of a dynamic and innovative team that's changing the way businesses communicate.

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