Experienced Full Stack Application Administrator – Entry Level Role in Customer-Facing Application Support and Administration at Blithequark

About Blithequark and the Role

Blithequark is a leading global life sciences company deeply integrated in guiding patient care, providing comprehensive clinical laboratory and end-to-end drug development services. With a mission to improve health and improve lives, we deliver world-class diagnostic solutions, bring innovative medicines to patients faster, and use technology to improve the delivery of care. We are currently seeking an enthusiastic and detail-oriented individual to join our team as a Full Stack Application Administrator in an entry-level capacity. This role offers a unique opportunity to work closely with end-users, supporting the setup of their organization and user credentials as part of our Beacon-to-Link migration project.

Job Summary

As a Full Stack Application Administrator at Blithequark, you will play a critical role in supporting our divisions by working a flexible shift that aligns with their operational needs. Your primary responsibilities will include manual data entry to build organizations and users in our Link application, ensuring seamless transitions for our clients (doctors, nurses, etc.) to our new application. This is an excellent entry-level opportunity to gain hands-on experience in application administration, customer service, and data entry, all while contributing to a critical business project.

Key Responsibilities:

• Perform data entry tasks to manually build organizations and users in the Link application as part of our Beacon-to-Link migration project.
• Provide exceptional customer service to end-users, assisting them in setting up their organization and user credentials.
• Work collaboratively with our development team to ensure accurate and efficient data migration.
• Maintain high levels of data accuracy and attention to detail in all tasks.
• Participate in shifts that support our divisions, which may include 8AM-5PM, 9AM-6PM, 10AM-7PM, or 11AM-8PM EST.
• Utilize your excellent command of the English language, with the added benefit of being bilingual (English and Spanish).
• Leverage your proficiency in Microsoft Word and Excel to perform administrative tasks.

Requirements and Qualifications

Essential Qualifications:

• High school diploma or equivalent required.
• Excellent typing skills, fast and accurate (greater than 40 wpm).
• Excellent command of the English language; bilingual (English and Spanish) a plus.
• Proficient in Microsoft Word and Excel.
• Reliable internet connection.
• Any tier 1 helpdesk experience and triage experience will be considered a plus.

Preferred Qualifications:

• Previous experience in application administration or a related field.
• Familiarity with customer relationship management (CRM) software or similar tools.
• Experience working in a fast-paced, dynamic environment.

What We Offer

Career Growth and Learning Benefits:

At Blithequark, we are committed to the growth and development of our employees. This role offers a unique opportunity to gain hands-on experience in application administration, customer service, and data entry. You will have access to training and support to enhance your skills and competencies, preparing you for future opportunities within the company.

Work Environment and Culture:

We pride ourselves on a collaborative and inclusive work environment that values diversity and promotes work-life balance. As a remote employee, you will have the flexibility to work from anywhere, with the opportunity to connect with a global team. Our culture is centered around improving health and lives, and we are looking for individuals who share our passion and commitment.

Compensation and Benefits:

We offer a competitive compensation package and a comprehensive benefits program, including opportunities for professional growth and development. While specific details are not provided, we ensure that our employees are well-recompensed for their contributions to our mission.

How to Apply

If you are a motivated and detail-oriented individual looking to start your career in application administration and customer service, we encourage you to apply for this exciting opportunity at Blithequark. Please submit your application, including your resume and a cover letter, to be considered for this role.

Why Join Blithequark?

By joining Blithequark, you will be part of a leading global life sciences company that is deeply committed to improving health and lives. You will have the opportunity to work on critical projects, develop your skills, and contribute to our mission. Our culture values innovation, collaboration, and customer satisfaction, and we are looking for individuals who share these values.

Do not miss this chance to be part of a dynamic team and take the first step in your career with Blithequark. Apply now and be a part of our journey to improve health and lives.