Experienced Part-Time Data Maintenance and Customer Support Specialist - Remote Work Opportunity with blithequark

Join the Future of Automotive Spare Parts Market with blithequark

blithequark is a pioneering company that brings together IT and automotive specialists to revolutionize the automotive spare parts market. With over 900 colleagues across 140 countries, we are shaping the future of the industry. As a part of our team, you will have the opportunity to work with a dynamic group of professionals and contribute to our mission.

About the Role

We are seeking a highly organized and customer-focused Part-Time Data Maintenance and Customer Support Specialist to join our team remotely in Netherlands, Spain, France, or Italy. As a permanent contract employee, you will work 25 hours per week, spread across five days (Monday to Friday). This is an excellent opportunity to work from home and be part of a team that values flexibility and work-life balance.

Key Responsibilities:

• Data Administration: Log and convey data recorded and transmitted by customers into our systems, ensuring accuracy and efficiency.
• Data Acquisition: Assist workshop customers through active acquisition of data and information retrieval/procurement, providing excellent customer service.
• Access Management: Create customer accounts for access to our online information systems, ensuring seamless user experience.
• Customer Support: Respond to customer inquiries via email, providing timely and effective solutions to their queries.

Your Profile

To succeed in this role, you should possess:

• First Experience in Customer Contact: Previous experience in interacting with customers, either in a call center or customer support environment.
• Microsoft Office Skills: Good knowledge of Microsoft Office applications, including Excel, Word, and Outlook.
• IT Affinity: Confident handling of work on the PC, with basic knowledge of IT systems and software.
• Language Skills: Fluency in German and English language skills (B1 or higher level).

What We Offer

Contract and Salary

As an Assistant Technical Documentation (m/f/d) at blithequark, you will be part of our job profile that compares groups of employees with similar tasks. Our generic job profiles ensure that you can find us and grow with our company.

Location-Independency and Flexibility

• Full Remote or Hybrid: We work 80-100% remotely, with regular on-site team events to foster collaboration and team spirit.
• Structured Onboarding: You will receive an individual onboarding plan, multiple onboarding days, and a wealth of e-learning, training, and documentation to support your growth.
• Set-up: We provide a tailored tech set-up, including Dell devices, a standard remote package with a notebook, 2 monitors, headset, mobile phone, mouse, keyboard, and docking station.
• Balance Job and Life: Flexible working hours allow you to decide where and when you work, ensuring a healthy work-life balance.

Culture

At blithequark, we value:

• Ownership: We encourage ownership and accountability, empowering you to take charge of your work.
• Cooperation: We foster a collaborative environment, where teamwork and communication are essential.
• Entrepreneurial Thinking: We promote innovative thinking and entrepreneurial spirit, allowing you to contribute to our growth and success.
• Self-Reflection: We encourage self-reflection and continuous learning, helping you grow professionally and personally.

Awards and Recognition

We are proud to be a Kununu Top Company 2023, with a score of 4.2/5 and an 85%+ recommendation rate. Our team culture is key, and we strive to create a fun and inclusive work environment.

Career Growth Opportunities and Learning Benefits

At blithequark, we believe in investing in our employees' growth and development. As a Part-Time Data Maintenance and Customer Support Specialist, you will have access to:

• Training and Development: Regular training sessions, workshops, and conferences to enhance your skills and knowledge.
• Mentorship: Guidance and support from experienced professionals in your field.
• Career Advancement: Opportunities to take on new challenges and responsibilities, and advance in your career.

Work Environment and Company Culture Highlights

At blithequark, we pride ourselves on our dynamic and inclusive work environment. Some highlights of our company culture include:

• Flexible Work Arrangements: We offer flexible working hours and remote work options to support work-life balance.
• Team Events: Regular team events and social activities to foster collaboration and team spirit.
• Employee Recognition: We recognize and reward employees for their contributions and achievements.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• Salary: A competitive salary range for this role.
• Benefits: A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
• Perks: Additional perks, such as flexible working hours, remote work options, and professional development opportunities.

Conclusion

If you are a motivated and customer-focused individual looking for a part-time remote work opportunity, we encourage you to apply for this exciting role at blithequark. Join our team and contribute to shaping the future of the automotive spare parts market. Apply now and take the first step towards a rewarding career with blithequark!