Experienced Remote Customer Service Call Center Representative – Automotive Sales and Service BDC with Career Growth Opportunities

Join the Team at blithequark: Where Exceptional Customer Service Meets Career Advancement

Are you a motivated and customer-focused individual looking for a rewarding career in the automotive sales and service industry? Do you thrive in fast-paced environments and have a passion for delivering exceptional customer experiences? Look no further than blithequark, a family-owned and operated company dedicated to providing top-notch service to its clients. We're seeking a skilled Remote Customer Service Call Center Representative to join our team and take advantage of exciting career growth opportunities.

About blithequark and the Automotive Sales and Service Industry

blithequark operates in the dynamic automotive sales and service industry, where customer satisfaction and loyalty are paramount. Our company is built on a foundation of trust, integrity, and a commitment to excellence. We're dedicated to providing an outstanding customer experience, and we're looking for talented individuals like you to help us achieve this goal. As a Remote Customer Service Call Center Representative, you'll play a critical role in ensuring that our clients receive the highest level of service and support.

What We Offer

At blithequark, we're proud to offer a range of benefits and perks that support our employees' growth and well-being. Here are just a few highlights:

• Competitive Salary: Earn up to $15.00 per hour, with the opportunity to earn up to an additional $10.00 per hour in bonuses.
• Career Growth and Development: We're committed to helping our employees advance in their careers and achieve their goals.
• Supportive Work Environment: Our team is dedicated to providing a positive and supportive work environment that fosters growth and success.
• Flexible Remote Work: As a remote customer service representative, you'll have the flexibility to work from home and enjoy a better work-life balance.
• Exceptional Customer Service: You'll have the opportunity to provide top-notch service to our clients and make a real difference in their lives.

Job Responsibilities

As a Remote Customer Service Call Center Representative at blithequark, you'll be responsible for:

• Understanding and Implementing Inbound and Outbound Calling Strategies: You'll need to be able to effectively handle inbound and outbound calls, responding to customer inquiries and resolving issues in a timely and professional manner.
• Handling Overflow Inbound Service Calls: You'll be responsible for handling overflow inbound service calls, providing prompt and efficient support to our clients.
• Assisting Customers with Scheduling Appointments: You'll need to be able to assist customers with scheduling appointments and providing support, ensuring that their needs are met and exceeded.
• Collaborating with Service Managers: You'll work closely with our Service Managers to enhance the customer experience, ensuring that our clients receive the highest level of service and support.
• Maintaining Knowledge of Dealership Systems and Technologies: You'll need to stay up-to-date on our dealership systems, technologies, marketing campaigns, and manufacturer updates, ensuring that you're always informed and able to provide accurate support to our clients.

Qualifications

To be successful as a Remote Customer Service Call Center Representative at blithequark, you'll need:

• Proficiency in Phone and Computer Systems: You'll need to be highly proficient in phone and computer systems, with the ability to quickly and efficiently navigate our systems and technologies.
• Professional and Courteous Communication Skills: You'll need to possess excellent communication skills, with the ability to communicate professionally and courteously with our clients.
• Outgoing Personality: You'll need to have an outgoing personality and the ability to deliver exceptional customer experiences, ensuring that our clients feel valued and supported.
• Previous Experience in Call Center and Appointment Setting Roles: You'll need to have previous experience in call center and appointment setting roles, with a proven track record of success in these areas.
• Strong Organizational Skills: You'll need to possess strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.

Preferred Qualifications

While not required, the following qualifications are highly preferred:

• Bilingual Proficiency: Bilingual proficiency is a strong plus, and we're looking for individuals who can communicate effectively with our diverse client base.

Career Growth Opportunities and Learning Benefits

At blithequark, we're committed to helping our employees grow and advance in their careers. Here are just a few examples of the career growth opportunities and learning benefits we offer:

• Training and Development Programs: We offer comprehensive training and development programs to help our employees build new skills and advance in their careers.
• Mentorship Opportunities: Our experienced team members are dedicated to mentoring and supporting our newer employees, helping them to grow and succeed.
• Career Advancement Opportunities: We're committed to promoting from within, and we're always looking for talented individuals to fill new and exciting roles.

Work Environment and Company Culture

At blithequark, we're proud of our positive and supportive work environment. Here are just a few highlights:

• Remote Work: We offer flexible remote work opportunities, allowing our employees to work from home and enjoy a better work-life balance.
• Collaborative Team: Our team is dedicated to working collaboratively and supporting one another, ensuring that we're always working towards a common goal.
• Recognition and Rewards: We recognize and reward our employees for their hard work and contributions, ensuring that they feel valued and appreciated.

Compensation, Perks, and Benefits

At blithequark, we're committed to offering competitive compensation, perks, and benefits that support our employees' growth and well-being. Here are just a few highlights:

• Competitive Salary: We offer a competitive salary range, with opportunities for bonuses and advancement.
• Benefits Package: We offer a comprehensive benefits package, including medical, dental, and vision coverage.
• Perks and Discounts: We offer a range of perks and discounts, including employee discounts on our products and services.

Conclusion

If you're a motivated and customer-focused individual looking for a rewarding career in the automotive sales and service industry, we encourage you to apply for this exciting opportunity at blithequark. As a Remote Customer Service Call Center Representative, you'll have the chance to provide exceptional customer service, advance in your career, and enjoy a range of benefits and perks. Don't miss out on this opportunity to join our team and take the next step in your career. Apply now and start building a brighter future with blithequark!