United Airlines Reservation Sales Agent - Remote Opportunity with a Leading American Airline

Join the United Airlines Team as a Reservation Sales Agent

Embark on a rewarding career journey with United Airlines, one of the world's leading airlines. We are seeking a highly skilled and motivated Reservation Sales Agent to join our team remotely. As a key member of our sales team, you will play a crucial role in driving revenue growth, providing exceptional customer service, and building strong relationships with clients.

About United Airlines

United Airlines, Inc. is a major American airline headquartered at the Willis Tower in Chicago, Illinois. With a large domestic and international route network spanning cities large and small across the United States and all six inhabited continents, United Airlines is a leading player in the aviation industry.

Job Summary

We are looking for a Reservation Sales Agent to work remotely and be part of our income group, which is the biggest sales-generation department at United Airlines. As a Reservation Sales Agent, you will be responsible for generating direct local income at assigned offices, providing top-notch services to clients, and achieving sales and ancillary goals.

Key Responsibilities

• Proactively prospect and qualify new direct clients for the city ticket office (CTO) using telemarketing campaigns, cold calls, and sales calls to develop a customer database.
• Participate in joint sales calls with the CTO supervisor, sales department team, and airline partners, as well as key events to identify new prospects.
• Maintain frequent and regular communication with CTO-assigned customers, travel groups, and corporate/PerksPlus accounts.
• Comply with corporate bills and best customers tracking their tour activity and calls to enhance United's presence.
• Issue/reissue domestic and international tickets for journeys on United Airlines and other airline partners.
• Comply 100% with United Airlines' internal Audit guidelines, regulations, and procedures.
• Keep up to date and informed with all United regulations and procedures to provide top-notch customer support.
• Assist co-employees and direct clients with problems and issues associated with reservations/ticketing, MileagePlus, refunds, United.com services, and products.
• Offer income support for the Account Managers by supplying email and making contact with aid to travel businesses and company bills across Latin markets.
• Serve as an extra point of contact for carrier-associated issues inside Latin America's sales corporation for United's contracted organizations and company customers.

Requirements and Qualifications

Essential Qualifications:

• High school diploma or equivalent education (GED).
• 2+ years of previous sales experience.
• Excellent verbal and written communication skills in English and Spanish (fluent).
• Ability to work under pressure and flexibility with working shifts.
• Willingness to perform new assignments as the job evolves.
• Proactive team player with an effective mindset, a high degree of multitasking, prospecting, and telemarketing abilities.
• Legally eligible to work in Mexico for any organization without sponsorship.

Preferred Qualifications:

• 2+ years of previous airline sales experience.
• 2+ years of Reservations and Ticketing expertise.
• Valid passport and U.S. Visa.

Skills and Competencies

• Excellent customer service and sales skills.
• Strong analytical and problem-solving skills.
• Ability to multitask and work in a fast-paced environment.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office and other productivity software.

Career Growth Opportunities and Learning Benefits

At United Airlines, we are committed to the growth and development of our employees. As a Reservation Sales Agent, you will have access to various training programs, career advancement opportunities, and benefits, including:

• Competitive salary and benefits package.
• Opportunities for career advancement and professional growth.
• Comprehensive training programs to enhance your skills and knowledge.
• Flexible work arrangements, including remote work options.
• Access to employee benefits, including health insurance, retirement plans, and travel perks.

Work Environment and Company Culture

At United Airlines, we pride ourselves on a culture of excellence, integrity, and respect. Our employees are our greatest asset, and we strive to create a work environment that is inclusive, diverse, and supportive. As a remote employee, you will be part of a global team and have the opportunity to work with colleagues from diverse backgrounds and cultures.

Compensation and Benefits

We offer a competitive compensation package, including a salary range of $20-$30 per hour, depending on experience. Our benefits package includes:

• Health insurance.
• Retirement plans.
• Travel perks.
• Employee discounts.

How to Apply

If you are a motivated and results-driven sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you!

Apply Now

We Want to Hear From You!

If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.