Account Manager - Strategic Partnerships - Remote or Hybrid - Health Technology Industry
Join the Revolution in Health Technology as an Account Manager
Are you a motivated and results-driven Account Manager looking for a new challenge? Do you have a passion for building strong relationships and driving business growth in the health technology industry? We have an exciting opportunity for you to join InBody, a worldwide leader in health metrics, as an Account Manager in a strategic community-focused client role.
About InBody
InBody is a pioneering health technology company that has been revolutionizing the industry with innovative devices and solutions. Our products are trusted by top research facilities, fitness centers, hospitals, and health centers around the world due to their accuracy, reproducibility, and ease-of-use. We are committed to making understanding and improving health and wellness accessible to everyone. From body composition analyzers to automated blood pressure monitors, our goal is to equip health and wellness professionals with the tools they need to help clients and communities improve their well-being.
About the Role
As an Account Manager, you will be responsible for managing our partnership with a major nonprofit organization dedicated to promoting health, wellness, and community youth development. Your primary focus will be on relationship management, performance tracking, and ensuring that the client's mission and operational goals are supported by our solutions. You will serve as the primary liaison between InBody and the client, building a collaborative and trust-based partnership with key stakeholders.
Key Responsibilities
- Account Management: Manage all aspects of the client account, ensuring timely and accurate delivery of services and support that align with the client's mission to promote health, youth development, and social responsibility.
- Relationship Building: Develop and foster relationships with key stakeholders, acting as the primary point of contact for the client and building a collaborative and trust-based partnership.
- Growth Opportunity Identification: Collaborate with the client to explore new ways to enhance the partnership, including expanding services and identifying opportunities that align with the organization's goals for community engagement and wellness.
- Problem Solving & Issue Resolution: Identify and resolve challenges proactively, working with internal teams and escalating issues as necessary to ensure smooth operations for the client.
- Reporting & Analytics: Prepare and present regular reports, summarizing account performance, service improvements, and potential areas for growth in alignment with the client's mission and values.
- Contract and Renewal Management: Manage the lifecycle of the client's contract, ensuring timely renewals and exploring opportunities for improved services or expanded engagement within the account.
Essential Qualifications
- Bachelor's Degree: A bachelor's degree in a relevant field or four (4+) years of relevant work experience.
- Sales or Account Management Experience: One or more (1+) years of sales or account management experience, ideally managing large nonprofit or community-focused accounts.
- Relationship Building and Communication Skills: Strong relationship building and communication skills, with the ability to build trust and rapport with key stakeholders.
- Strategic Thinking and Problem-Solving: A strategic thinker with problem-solving abilities and a commitment to supporting community initiatives.
- Track Record of Success: A demonstrated track record of identifying and closing new business using a consultative and collaborative approach.
Preferred Qualifications
- Experience Working with Nonprofit Organizations: Experience working with nonprofit or mission-driven organizations focused on community health, youth programs, and/or social services.
- Familiarity with Large, Decentralized Organizational Structures: Familiarity with large, decentralized organizational structures and operations.
Skills and Competencies
- Excellent Communication and Interpersonal Skills: Exceptional oral and written communication skills, including persuasive negotiation, public speaking, and presentations.
- Organizational and Time Management Skills: Excellent organizational and time management skills, with the ability to prioritize and manage multiple projects and deadlines.
- Ability to Handle Rejection and Maintain High Daily Call Volume: Ability to handle rejection and maintain high daily call volume (50+/day).
- Proficiency with CRM Software: Proficiency with CRM software (Zoho) and Microsoft 365 applications.
Career Growth Opportunities and Learning Benefits
At InBody, we are committed to the growth and development of our employees. As an Account Manager, you will have opportunities to:
- Develop New Skills: Develop new skills and competencies in sales, account management, and relationship building.
- Advance in Your Career: Advance in your career with opportunities for promotion and growth.
- Participate in Training and Development Programs: Participate in training and development programs to enhance your knowledge and skills.
Work Environment and Company Culture
At InBody, we pride ourselves on a dynamic and entrepreneurial company culture that values innovation, teamwork, and growth. As a remote or hybrid employee, you will have the flexibility to work from home or in the office, with opportunities to connect with colleagues and participate in company-wide events.
Compensation, Perks, and Benefits
We offer a competitive compensation package, including:
- Salary: A competitive salary ranging from $24.00 to $30.25 per hour, plus uncapped commission.
- Benefits: Medical, dental, vision, and life insurance, as well as flexible spending account (FSA) and dependent care account (DCA).
- 401(k) Plan: A 401(k) plan with up to 3% company match.
- Paid Time Off: Paid vacation and sick leave, 11 annual paid holidays, and paid time off for birthday.
- Monthly Internet Reimbursement: Monthly internet reimbursement.
- Corporate Wellness Program: A corporate wellness program, including gym membership reimbursement, monthly onsite chiropractic and acupuncture services, and ergonomic desk set-up.
- Discounted Pet Insurance: Discounted pet insurance.
- Job-Related Training Reimbursement: Job-related training reimbursement.
Conclusion
If you are a motivated and results-driven Account Manager looking for a new challenge, we encourage you to apply for this exciting opportunity. As an Account Manager at InBody, you will have the chance to make a significant impact in the health technology industry, build strong relationships with key stakeholders, and drive business growth. We look forward to hearing from you!
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