Experienced Full Stack Software Engineer – Web & Cloud Application Development

Join the Future of Flexible Work at blithequark

blithequark is a pioneering on-demand staffing app that's revolutionizing the way gig workers connect with flexible job opportunities across various industries. Our platform is designed to provide the flexibility and convenience you need to thrive in today's fast-paced work environment. We're committed to helping you find the right gigs to match your skills and lifestyle, and we're looking for talented individuals to join our team as Chat Support Agents.

About the Role: Chat Support Agent (Remote) - Entry Level, No Degree Required

Are you eager to launch your career in customer support without the need for a degree or prior experience? Look no further! blithequark is seeking enthusiastic and dedicated individuals to join our team as Chat Support Agents. In this entry-level role, you will be the first point of contact for our users, providing top-notch support and ensuring a seamless experience for all.

Key Responsibilities:

• Respond to Customer Inquiries: Engage with users via chat in a timely and professional manner, addressing their questions and concerns.
• Provide Accurate Information: Offer detailed information about blithequark services and job opportunities, ensuring users have the resources they need.
• Assist with Platform Navigation: Help users navigate our platform and resolve any issues they encounter, ensuring a smooth experience.
• Maintain High Customer Satisfaction: Utilize excellent communication and problem-solving skills to maintain a high level of customer satisfaction.
• Collaborate with Team Members: Work closely with team members to continuously improve support processes and share knowledge.
• Document and Escalate Complex Issues: Document complex issues and escalate them to the appropriate departments when necessary.
• Participate in Training Sessions: Engage in regular training sessions to stay updated on product knowledge and customer service best practices.

Requirements:

• No Degree Required: We believe in providing opportunities to individuals who may not have a traditional educational background.
• No Prior Experience Needed: We offer comprehensive training to ensure you have the skills and knowledge needed to succeed.
• Excellent Written Communication Skills: The ability to communicate effectively and professionally via chat is essential.
• Strong Problem-Solving Abilities: A keen attention to detail and the ability to resolve issues efficiently are crucial.
• Ability to Work Independently and as Part of a Team: We value individuals who can work autonomously while also being team players.
• Reliable Internet Connection and Quiet Workspace: A stable internet connection and a quiet workspace are necessary for this remote role.
• Positive Attitude and Willingness to Learn: A positive attitude and a desire to learn and grow with our company are essential.

What We Offer:

• Competitive Hourly Pay: Earn $15-$18 per hour, depending on experience.
• Flexible Work-From-Home Schedule: Enjoy the flexibility to work from home and set your own schedule.
• Comprehensive Training Program: Receive thorough training to ensure your success in this role.
• Opportunities for Growth and Advancement: We offer opportunities for professional growth and advancement within the company.
• Supportive Team Environment: Be part of a supportive and dynamic team environment.
• Access to Exclusive Gig Opportunities: As a blithequark team member, you'll have access to exclusive gig opportunities.

Our Culture and Values:

At blithequark, we pride ourselves on our commitment to diversity, equity, and inclusion. We're an equal opportunity employer who celebrates diversity and is dedicated to creating an inclusive environment for all employees. Our culture is built on the principles of flexibility, innovation, and customer satisfaction.

Career Growth and Learning Benefits:

At blithequark, we're invested in the growth and development of our team members. We offer:

• Professional Development Opportunities: Opportunities to develop new skills and advance in your career.
• Mentorship Programs: Access to mentorship programs that will help you navigate your career.
• Training and Development: Regular training sessions to ensure you stay up-to-date on industry trends and best practices.

Why Join blithequark?

By joining blithequark, you'll become part of a dynamic team that's passionate about revolutionizing the way people work. You'll have the opportunity to:

• Make a Real Impact: Contribute to a company that's making a real impact in the gig economy.
• Grow Your Career: Advance your career in a company that's committed to growth and development.
• Enjoy a Flexible Work Environment: Work from home and set your own schedule.

How to Apply:

If you're excited about the opportunity to join blithequark as a Chat Support Agent, we encourage you to apply today! Please submit your application through our website, and we'll be in touch to discuss the next steps.

Don't miss this opportunity to join a company that's changing the future of work. Apply now and take the first step towards a rewarding career in customer support!