Experienced Full Stack Product Manager – Client Analytics and Insights - Remote Customer Support Opportunity with blithequark

Join the Team at blithequark: Leading the Way in Customer Insights and Analytics

blithequark is seeking a highly skilled and experienced Product Manager to lead our Client Analytics and Insights team. As a key member of our organization, you will play a critical role in driving the development and execution of our Client Investigation Center product strategy. This is a unique opportunity to work remotely and be part of a dynamic team that is passionate about delivering high-quality customer insights and analytics solutions.

About blithequark

blithequark is a leading retail organization that is committed to providing exceptional customer experiences. Our company culture is built on a foundation of innovation, teamwork, and customer obsession. We value diversity, equity, and inclusion, and strive to create a work environment that is engaging, challenging, and rewarding for all our employees.

Job Summary

As a Product Manager at blithequark, you will be responsible for defining and executing the Client Investigation Center product strategy, ensuring that our internal customers have access to high-quality client insights and analytics. You will work closely with cross-functional teams, including Engineering, Interface, Data Adventures, and Marketing, to deliver top-notch client investigation solutions that meet the needs of our customers.

Key Responsibilities

• Drive the development and execution of the Client Investigation Center product strategy to enhance the quality and accessibility of client insights and analytics for internal customers.
• Define and communicate a clear methodology, prioritization, and timeline for the Client Investigation Center.
• Ensure that tools are built and scaled to meet the security and integrity needs of internal teams in analyzing client data and character.
• Define and track key performance indicators (KPIs) and metrics to measure success and internal adoption of Client Insights Center.
• Stay up-to-date with industry trends and advancements in client digital identity, client analysis, data security, and privacy, and identify potential opportunities for product innovation and differentiation.
• Collaborate with cross-functional teams, including Engineering, blithequark Interface, Data Adventures, blithequark+, and Marketing, to deliver high-quality client investigation solutions with a strong emphasis on data security and client protection.

Requirements

Essential Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field.
• Minimum 7 years of experience in product management, or 9 years of experience in a related field.

Preferred Qualifications

• Graduate degree in Computer Science, Engineering, Business Administration, or related field.
• 6 years of experience as a product manager, preferably managing consumer-facing, large-scale, highly complex B2B/C products.
• Background in creating inclusive digital experiences, with knowledge of Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.

Skills and Competencies

• Strong product management skills, with experience in defining and executing product strategies.
• Excellent communication and collaboration skills, with ability to work effectively with cross-functional teams.
• Strong analytical and problem-solving skills, with ability to analyze complex data and identify insights.
• Experience with data security and privacy, with knowledge of industry trends and advancements.
• Ability to work in a fast-paced environment, with strong adaptability and flexibility.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. We offer a range of learning benefits, including:

• Live Better U: a blithequark-paid education benefit program for full-time and part-time associates, which includes tuition reimbursement, books, and fees.
• Opportunities for career advancement and professional growth.
• Collaborative and dynamic work environment.

Work Environment and Company Culture

At blithequark, we value diversity, equity, and inclusion, and strive to create a work environment that is engaging, challenging, and rewarding for all our employees. Our company culture is built on a foundation of innovation, teamwork, and customer obsession.

• Remote work opportunity.
• Collaborative and dynamic work environment.
• Opportunities for career advancement and professional growth.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• Salary: $35-45 per year.
• Performance-based bonuses and other incentives.
• Comprehensive benefits package, including medical, vision, and dental coverage.
• 401(k) and stock purchase plan.
• Paid time off (PTO) and paid parental leave.
• Disability and life insurance.

Conclusion

If you are a motivated and experienced Product Manager looking for a new challenge, we encourage you to apply for this exciting opportunity at blithequark. As a key member of our team, you will play a critical role in driving the development and execution of our Client Investigation Center product strategy, and contributing to the growth and success of our organization.

Apply now and join our team at blithequark!