Hotel Scheduler - Entry Level - Remote Travel Industry Customer Service and Booking Expert

Join the Voyage Canvas Team: Delivering Unforgettable Travel Experiences from the Comfort of Your Home

Are you passionate about travel, customer service, and working in a dynamic, remote environment? At Voyage Canvas, we're on a mission to craft bespoke travel itineraries and events that exceed our clients' expectations. We're seeking a highly motivated and organized individual to join our team as a Hotel Scheduler - Entry Level. As a remote travel agent, you'll have the opportunity to work from anywhere with a reliable internet connection, providing exceptional service to our clients and creating memorable travel experiences.

About Voyage Canvas

Voyage Canvas is a dynamic and innovative company dedicated to delivering exceptional services and experiences to our clients. We specialize in creating personalized travel itineraries and events that cater to the unique preferences and needs of our clientele. Our team is built on a foundation of attention to detail, creativity, and a passion for delivering unforgettable experiences. We're committed to providing our clients with the highest level of service, and we're looking for talented individuals to join our team.

Position Overview: Hotel Scheduler - Entry Level

As a Hotel Scheduler - Entry Level at Voyage Canvas, you'll play a critical role in providing exceptional customer service, facilitating bookings, and managing reservations. You'll work closely with our team to deliver personalized travel experiences that exceed our clients' expectations. This is an entry-level position, and we're looking for individuals who are eager to learn and grow with our company.

Key Responsibilities:

• Customer Service: Provide exceptional customer service by responding promptly to inquiries via phone, email, and chat. Help clients with travel bookings, itinerary customization, and resolve issues in a timely and professional manner.
• Sales and Booking: Recommend travel destinations, accommodations, transportation, and activities based on client preferences and budget. Facilitate bookings and manage reservations efficiently, ensuring accuracy and attention to detail.
• Research and Knowledge: Stay updated on travel trends, visa requirements, weather conditions, and other relevant information for various destinations. Provide accurate advice and recommendations to clients, helping them make informed decisions.
• Documentation: Assist clients with necessary travel documents such as visas, passports, and travel insurance. Ensure all documentation is accurate and meets regulatory requirements.
• Problem Solving: Handle any issues that arise during travel, including flight delays, cancellations, or changes to itineraries. Ensure minimal disruption to clients' plans, and provide solutions that meet their needs.
• Administrative Tasks: Maintain detailed records of client interactions, bookings, and payments using CRM software. Process payments securely and efficiently, ensuring accuracy and attention to detail.

Essential Qualifications:

• Experience: Previous experience in a customer service or sales role, preferably in the travel industry. Experience with booking systems and travel-related software is a plus.
• Communication Skills: Excellent verbal and written communication skills in English (additional languages are a bonus). Ability to effectively interact with clients and colleagues, providing exceptional customer service.
• Organizational Skills: Strong attention to detail and ability to manage multiple tasks simultaneously. Prioritize tasks effectively, ensuring timely completion and accuracy.
• Problem-Solving Skills: Proven ability to handle stressful situations calmly and find solutions efficiently. Think critically and creatively, providing solutions that meet clients' needs.
• Technical Skills: Proficiency in using computers, internet applications, and office software (e.g., MS Office, Google Suite). Ability to quickly learn and adapt to new software and systems.
• Education: A high school diploma or equivalent is required; a degree in hospitality, tourism, or a related field is preferred.

Preferred Qualifications:

• Travel Industry Knowledge: Familiarity with the travel industry, including destinations, accommodations, and activities.
• Language Skills: Proficiency in additional languages, particularly those commonly spoken by travelers.
• CRM Software Experience: Experience with CRM software, including data entry, reporting, and analytics.

What We Offer:

At Voyage Canvas, we're committed to providing our team members with a supportive and dynamic work environment. Here are just a few benefits of joining our team:

• Flexibility: Work remotely from anywhere with a reliable internet connection. Enjoy the flexibility to create your own schedule and work at your own pace.
• Travel Perks: Access to discounted travel rates and familiarization trips to enhance your knowledge of destinations.
• Career Development: Opportunities for professional growth and advancement within the company. We're committed to helping our team members develop their skills and achieve their career goals.
• Health Benefits: Eligibility for health insurance and other employee benefits as per company policy.
• Work-Life Balance: Flexible work hours to accommodate personal schedules and time zones. We're committed to helping our team members maintain a healthy work-life balance.

Why Join Voyage Canvas?

At Voyage Canvas, we're passionate about delivering exceptional service and creating unforgettable travel experiences. We're looking for talented individuals who share our passion and are committed to providing exceptional service to our clients. Here are just a few reasons why you should join our team:

• Dynamic Work Environment: Work in a dynamic and innovative company that's committed to delivering exceptional service.
• Opportunities for Growth: Opportunities for professional growth and advancement within the company.
• Flexible Work Arrangements: Flexible work arrangements, including remote work options.
• Supportive Team: A supportive and collaborative team environment.

How to Apply:

If you're passionate about travel, customer service, and working in a dynamic, remote environment, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

Don't miss this opportunity to join our team and start creating unforgettable travel experiences. Apply today!