RN Nurse Navigator HFHP Per Diem- Member Outpatient Services
                                About the position
Responsibilities
• Coordinate the multidisciplinary team approach to connect patients with integrated services.
• Collect and report data from patients regarding barriers, healthcare, medications, and prior treatments.
• Track, order completion, and follow up on patient care activities.
• Monitor patient compliance with treatment plans.
• Assist patients with referrals to outside resources and care coordination.
• Participate in performance improvement activities and continuous quality improvement (CQI).
• Assist in the orientation, training, and evaluation of new staff.
• Design or participate in the creation of health education materials.
• Collaborate with medical providers and clinic management for patient and staff education.
• Oversee planning, scheduling, and implementation of clinical activities for navigated patients.
• Serve as the central point of contact for navigated patients and their families.
• Provide education and health coaching to patients and families on self-management of illnesses.
• Design and implement patient follow-up contacts and celebrate key treatment milestones.
Requirements
• AAS or above from an accredited School of Nursing.
• Current Florida RN license free of restrictions or disciplinary action.
• 3 years of nursing experience in specialty.
• Intermediate computer skills, including EMR navigation and Microsoft Office applications.
• Ability to work autonomously with minimal supervision.
• Strong attention to detail and critical thinking skills.
• Strong communication skills and professional presence.
• Ability to maintain composure in a stressful environment.
• Ability to work shifts at various times with on-call and weekend responsibilities.
Nice-to-haves
• BSN degree
• Compact State RN license
• Current BLS certification
• Bilingual proficiency
Benefits
• Health insurance coverage
• Paid time off
• Retirement savings plan
• Continuing education support
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