Experienced Online Sales Specialist – Remote Real Estate Sales and Customer Experience Expert

Welcome to Our Team: Join the Future of Real Estate Sales

We are on the hunt for a highly skilled and motivated Online Sales Specialist to join our dynamic team in a remote capacity. As a leader in the real estate industry, we are committed to providing our customers with an unparalleled experience, and we need your expertise to help us drive success. This is an exceptional opportunity for a talented individual to leverage their skills in sales, customer service, and technology to make a real impact. With a competitive salary and a comprehensive benefits package, we are dedicated to attracting and retaining the best talent in the industry.

About Our Company

In the ever-evolving world of real estate, our company stands out as a pioneer in innovation and customer satisfaction. We pride ourselves on our commitment to excellence, integrity, and community involvement. Our mission is to provide our customers with a seamless and personalized experience, from the initial inquiry to the final sale. As an Online Sales Specialist, you will play a vital role in achieving this mission and contributing to the growth and success of our organization.

Key Responsibilities

As an Online Sales Specialist, your primary objective will be to maximize online and website tools to provide our customers with a first-rate experience. Your responsibilities will include:

• Representing the company in a professional manner, both in speech and written correspondence, to ensure a consistent and positive brand image
• Supporting the Online Sales Team by fielding incoming leads from various divisions and/or corporate offices, and providing regional support to multiple division online sales teams
• Gathering and tracking prospect information utilizing a CRM system to turn leads into homeowners, and maintaining a comprehensive knowledge of product, community information, and customer service recovery strategies
• Scheduling onsite, phone, or virtual appointments for the Online Sale Team and/or Onsite Community Sales Managers, and managing all customer inquiries with a sense of urgency
• Qualifying leads utilizing buying experience strategies in alignment with the Internet Sales Scorecard, and maintaining accurate records of customer interactions and sales performance

Requirements and Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• Real Estate Experience: A strong background in real estate sales, marketing, or a related field, with a proven track record of success
• Weekday and Weekend availability: The ability to work a flexible schedule, including weekends and holidays, to meet the needs of our customers
• Proficiency in all Microsoft Office Applications and savvy computer skills: The ability to navigate and utilize various software applications, including CRM systems, to manage customer data and sales performance
• Solid organizational and planning skills: The ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment
• Documentation skills: The ability to maintain accurate and detailed records of customer interactions, sales performance, and other relevant data
• Customer service oriented: A strong commitment to providing exceptional customer service, with a focus on building relationships and driving sales growth
• Flexibility and ability to prioritize tasks to meet deadlines: The ability to adapt to changing circumstances, prioritize tasks, and manage multiple projects to meet deadlines
• Proven email, text, video message, and phone communication skills: The ability to communicate effectively with customers, colleagues, and other stakeholders through various channels
• An ability to maintain focus while working in an unstructured environment without daily supervision: The ability to work independently, with minimal supervision, and maintain productivity and motivation
• Must have a private workspace free from noise and distraction: A dedicated workspace that is quiet, private, and free from distractions, with a reliable internet connection and necessary computer equipment

Preferred Qualifications

In addition to the essential qualifications, the following preferred qualifications will be considered an asset:

• Experience working in a remote or virtual environment: The ability to work effectively in a remote setting, with minimal supervision, and maintain productivity and motivation
• Knowledge of real estate software and technology: Familiarity with real estate software, CRM systems, and other technology applications used in the industry
• Strong analytical and problem-solving skills: The ability to analyze data, identify trends, and develop solutions to drive sales growth and improve customer satisfaction

Skills and Competencies

To succeed in this role, you will need to possess the following skills and competencies:

• Communication skills: The ability to communicate effectively with customers, colleagues, and other stakeholders through various channels, including email, phone, text, and video messaging
• Customer service skills: A strong commitment to providing exceptional customer service, with a focus on building relationships and driving sales growth
• Technical skills: Proficiency in all Microsoft Office Applications, CRM systems, and other software applications used in the industry
• Organizational skills: The ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment
• Time management skills: The ability to manage time effectively, prioritize tasks, and meet deadlines

Career Growth Opportunities and Learning Benefits

At our company, we are committed to the growth and development of our employees. As an Online Sales Specialist, you will have access to:

• Comprehensive training and onboarding program: A thorough training program that will equip you with the knowledge and skills necessary to succeed in your role
• Ongoing coaching and mentoring: Regular coaching and mentoring sessions to help you develop your skills and achieve your goals
• Professional development opportunities: Opportunities to attend industry conferences, workshops, and training sessions to stay up-to-date with the latest trends and technologies
• Career advancement opportunities: Opportunities to advance your career within the company, with a focus on promoting from within

Work Environment and Company Culture

Our company culture is built on a foundation of integrity, respect, and teamwork. We believe in creating a work environment that is supportive, inclusive, and empowering, where employees can thrive and grow. As an Online Sales Specialist, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences and driving sales growth.

Compensation, Perks, and Benefits

We offer a competitive compensation package that includes:

• Competitive salary: A salary that reflects your skills, experience, and qualifications
• Health care benefits: Medical, dental, vision, and prescription drug coverage
• 401(k) with company matching contributions: A retirement savings plan with company matching contributions
• Flexible spending accounts: The ability to set aside pre-tax dollars for health care and dependent care expenses
• Disability programs: Short-term and long-term disability coverage to protect your income
• Employee and dependent life insurance: Life insurance coverage for you and your dependents
• Vacation and company holidays: Generous paid time off and company holidays
• Tuition reimbursement: Reimbursement for education expenses to help you develop your skills and advance your career
• Employee home purchase rebate program: A program that provides a rebate on the purchase of a home
• Home mortgage program: A program that provides financing options for home purchases
• Employee assistance program (EAP): A program that provides confidential counseling and support services

Conclusion

If you are a motivated and results-driven individual with a passion for sales, customer service, and technology, we encourage you to apply for this exciting opportunity. As an Online Sales Specialist, you will be part of a dynamic team that is shaping the future of real estate sales. With a competitive compensation package, comprehensive benefits, and opportunities for career growth and development, this is an opportunity you won't want to miss. Apply now and take the first step towards an exciting and rewarding career with our company!