Salesforce Administrator
Job Title: Salesforce Analyst / Administrator (Contract – Maternity Leave Coverage)
Location: Remote (onsite not required)
Duration: Early December 2025 – End of March 2026
About the Role:
We are seeking a junior Salesforce Analyst / Administrator to provide coverage during a maternity leave. This role will support day-to-day Salesforce administration, serve as Tier 1 support for user requests, and collaborate with our System Designer to maintain and enhance the Salesforce platform. The ideal candidate is tech-savvy, eager to learn, and comfortable working in a regulated environment.
Key Responsibilities:
• Provide daily administration and Tier 1 support for the Salesforce platform, including managing tickets and troubleshooting issues.
• Configure and maintain Salesforce objects, fields, flows, dashboards, reports, validation rules, and approval processes.
• Manage user access, profiles, permissions, and roles to ensure data security and compliance.
• Partner with staff and the System Designer to translate business needs into system updates or enhancements.
• Support change and release management processes, including configuration testing and documentation.
• Ensure data integrity through best practices in data entry, cleansing, and deduplication.
• Train and support Salesforce users, promoting adoption and efficient usage.
• Stay current on Salesforce updates and apply relevant improvements.
Qualifications:
• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Prior Salesforce experience required; Salesforce Administrator certification preferred.
• 1–3 years of relevant professional experience (junior-level).
• Strong technical troubleshooting and problem-solving skills.
• Experience in a regulated or life sciences environment is a plus.
• Excellent communication and organizational skills with the ability to support multiple stakeholders.
Key Competencies:
• Tech-savvy, quick learner, and adaptable to new tools and responsibilities.
• Strong teamwork and collaboration skills.
• Ability to manage competing priorities with attention to detail.
• Commitment to data integrity, security, and compliance.
Contract Details:
• Coverage Period: Early December 2025 – End of March 2026
• Full-time preferred; part-time considered (must be available daily)
• Remote position with limited travel (up to 5%)
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