**Experienced Customer Service Representative – Hybrid Work Opportunity at blithequark**
Are you a customer service professional looking for a new challenge that offers a perfect blend of flexibility, growth opportunities, and a supportive work environment? Do you thrive in fast-paced environments and enjoy helping others resolve issues? If so, we invite you to join blithequark as a Customer Service Representative, working from the comfort of your own home or in our office in Irvine, California.
**About blithequark**
blithequark is a leading provider of innovative solutions and services, dedicated to empowering individuals and organizations to achieve their full potential. We believe in fostering a culture of growth, learning, and collaboration, where our employees can thrive and make a meaningful impact. As a Customer Service Representative at blithequark, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences.
**Schedule and Compensation Details**
We offer a unique hybrid work solution that allows you to balance your work and personal life. Our schedule includes:
* Office Rotation: Tuesday/Thursday and every other Friday
* Work from Home Rotation: Monday/Wednesday and every other Friday
* Competitive pay rate: $26 per hour
In addition to our attractive schedule, you'll also enjoy a range of benefits, including:
* Medical and dental benefits
* Paid training to ensure you have the skills and knowledge to succeed
* Opportunity to gain valuable experience and develop your customer service skills
* Positive and supportive work environment
**Responsibilities**
As a Customer Service Representative at blithequark, your typical day will involve:
* Processing product complaints through various communication channels, including phone, email, and chat
* Maintaining a positive experience while investigating complaints in a timely and courteous manner
* Accurately updating databases with pertinent details and product information
* Escalating issues based on severity to appropriate levels as needed
* Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints
**Qualifications**
To succeed in this role, you'll need:
* A high school diploma or equivalent
* At least 6 months of customer service experience
* Strong problem-solving and organizational skills
* Ability to work in a fast-paced environment
* Ability to work a hybrid work schedule comprised of weekly office and remote requirements
**What We Offer**
At blithequark, we're committed to helping you grow and develop your skills. As a Customer Service Representative, you'll have access to:
* Ongoing training and development opportunities to enhance your customer service skills
* Collaborative and supportive team environment
* Opportunities for career advancement and professional growth
* Recognition and rewards for outstanding performance
**Work Environment and Culture**
Our office in Irvine, California is a vibrant and dynamic space that fosters collaboration, creativity, and innovation. We believe in creating a work environment that's inclusive, supportive, and fun, where our employees can thrive and make a meaningful impact. As a Customer Service Representative at blithequark, you'll be part of a team that's passionate about delivering exceptional customer experiences and making a difference in the lives of our customers.
**Compensation, Perks, and Benefits**
We offer a competitive compensation package, including:
* $26 per hour
* Medical and dental benefits
* Paid training and development opportunities
* Collaborative and supportive team environment
* Opportunities for career advancement and professional growth
**How to Apply**
If you're a motivated and customer-focused individual looking for a new challenge, we invite you to apply for the Customer Service Representative role at blithequark. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!