Part-Time Live Chat Representative for Automotive Industry Leader – Remote Opportunity with blithequark

Introduction to blithequark

Imagine working for a company that combines the excitement of the automotive industry with the flexibility of remote work. At blithequark, we're passionate about delivering exceptional customer experiences through innovative live chat solutions. As a leader in the industry, we're seeking talented and enthusiastic individuals to join our team as Part-Time Live Chat Representatives. If you're a people person with a passion for technology and a knack for providing top-notch customer service, we want to hear from you!

About the Role

In this part-time role, you'll engage in online conversations with customers, representing our automotive dealer clients in a positive and professional manner. Your goal will be to turn conversations into leads that help our clients generate revenue. You'll be the face of our company, providing accurate information about products and services, scheduling appointments, and capturing customer contact information for lead generation. If you're a quick learner, enjoy working in a fast-paced environment, and are comfortable with technology, this could be the perfect opportunity for you.

Key Responsibilities

• Handle a wide variety of customer inquiries via online chat, providing timely and accurate responses to customer questions and concerns
• Provide accurate information about products and services, narrowing down on appointment information to schedule appointments and drive sales
• Capture customer contact information for lead generation and client review, summarizing interactions based on customer needs
• Develop and maintain a knowledge base of evolving products and services, staying up-to-date on industry trends and developments
• Collaborate with internal teams to ensure seamless customer experiences, providing feedback and suggestions for process improvements

Qualifications and Requirements

To succeed in this role, you'll need to possess excellent written and verbal communication skills, a positive and professional demeanor, and the ability to adapt to change in a quick-paced work environment. Previous experience in retail customer service or the automotive industry is preferred but not necessary. You should also have basic internet and window-based computer skills, with a strong ability to multitask and a typing speed of at least 40 WPM.

Essential Qualifications

• Previous experience in retail customer service or the automotive industry (preferred but not necessary)
• Basic internet and window-based computer skills
• Strong ability to multitask, with gaming experience a plus
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Ability to adapt to change and enjoy a quick-paced work environment

Preferred Qualifications

• Experience working in a remote or virtual environment
• Familiarity with live chat software and technology
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team

Training and Support

At blithequark, we're committed to providing our employees with the training and support they need to succeed. You'll receive on-the-job training via Zoom, with a comprehensive four-week training program that covers everything from product knowledge to customer service skills. Our training program is designed to be engaging, interactive, and fun, with a focus on helping you develop the skills and confidence you need to excel in your role.

Technical Requirements

• Must have your own computer or laptop with a second monitor, webcam, microphone, and external mouse & keyboard
• Quiet, dedicated work space free from distractions (this is a remote position)
• Able to attend 4 weeks of full-time remote training, Tuesday - Saturday between the hours of 11:00am-7:30pm EDT
• Must reside in one of the following states: Alabama, Arkansas, Idaho, Indiana, Iowa, Kansas, Kentucky, Ohio, Oklahoma, Pennsylvania, Tennessee, Utah, West Virginia, or Wisconsin

Career Growth and Development

At blithequark, we're committed to helping our employees grow and develop in their careers. As a Part-Time Live Chat Representative, you'll have opportunities to learn new skills, take on new challenges, and advance within the company. We offer a range of training and development programs, from leadership development to technical skills training, to help you achieve your career goals.

Benefits and Perks

• Competitive hourly rate
• Opportunities for career growth and advancement
• Comprehensive training program
• Flexible, remote work environment
• Access to cutting-edge technology and software
• Collaborative, dynamic team environment

Company Culture

At blithequark, we're proud of our relaxed, professional, and fun work environment. We believe in fostering a culture of innovation, creativity, and teamwork, where everyone feels valued and supported. Our employees are our greatest asset, and we're committed to providing them with the resources, tools, and opportunities they need to succeed.

Why Join blithequark?

• Opportunity to work with a leader in the automotive industry
• Flexible, remote work environment
• Competitive compensation and benefits package
• Comprehensive training and development programs
• Collaborative, dynamic team environment
• Opportunities for career growth and advancement

Conclusion

If you're a motivated, customer-focused individual with a passion for technology and a knack for providing exceptional customer service, we want to hear from you! As a Part-Time Live Chat Representative with blithequark, you'll have the opportunity to work with a leader in the automotive industry, develop new skills, and advance your career. Don't miss out on this exciting opportunity – apply today to join our team and start your journey with blithequark!