Experienced Customer Service and Data Entry Specialist – Remote Full-Time Opportunity for Dynamic and Tech-Savvy Individuals

Welcome to blithequark

At blithequark, we're passionate about delivering exceptional customer experiences and driving business success through our innovative solutions. As a global leader in the BPO and marketing industry, we're committed to fostering a culture of excellence, diversity, and growth. With a 30-year track record of success, we've established ourselves as a trusted partner for businesses worldwide, providing a range of services that cater to their unique needs.

Job Overview

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Data Entry Specialist. In this exciting role, you'll play a vital part in ensuring seamless operations by accurately entering data and providing top-notch support to our customers. With comprehensive training provided, you'll have the opportunity to transition to a hybrid remote setup, offering flexibility and convenience. If you're a tech-savvy individual with a passion for customer service and data entry, we encourage you to apply for this fantastic opportunity.

Key Responsibilities

• Review and complete Enrichment Tasks as defined and trained by the client, ensuring accuracy and attention to detail.
• Perform application data entry, vendor resource verifications, board certifications, and follow up with various state boards for statuses, utilizing online databases and digital systems.
• Transfer data from various sources into electronic files and/or digital databases systems, ensuring data integrity and organization.
• Sort and organize data, maintaining a high level of accuracy and efficiency.
• Manage inbound/outbound calls in a professional manner, providing exceptional customer service and support.
• Verify information provided to our client by 3rd party entities, using online databases to cross-check information and ensure accuracy.
• Perform additional duties and tasks as required by blithequark, demonstrating adaptability and flexibility.

Why This Job is Great

This is a full-time, 100% remote position that offers the flexibility and convenience of working from home. You'll have clear goals and the training resources you need to deliver exceptional results, with the autonomy to execute and deliver in your own unique way. At blithequark, we're committed to providing our team members with the tools and support they need to succeed, and we're excited to welcome a talented and motivated individual to our team.

Qualifications

To be successful in this role, you'll need:

• Excellent written and verbal communication skills, with the ability to communicate effectively with customers and team members.
• Experience in an outbound/inbound call center, inside sales, or related sales or customer service experience is a plus, but not required.
• Availability to work 40 hours per week, starting immediately, with a stable internet connection and a computer-savvy approach.
• Adaptability and flexibility, with the ability to work with process and information changes, and a willingness to learn and grow.
• Ability to work independently or as an active member of a team, with a strong focus on delivering exceptional results.
• A strong work ethic and a commitment to providing exceptional customer service, with a passion for data entry and accuracy.

Essential Skills and Competencies

To excel in this role, you'll need:

• Strong technical skills, with proficiency in digital systems and online databases.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members.
• Strong problem-solving and analytical skills, with the ability to think critically and outside the box.
• A strong attention to detail, with a focus on accuracy and quality.
• Ability to work in a fast-paced environment, with a strong sense of adaptability and flexibility.

Career Growth Opportunities and Learning Benefits

At blithequark, we're committed to providing our team members with opportunities for growth and development. As a Customer Service and Data Entry Specialist, you'll have access to comprehensive training and development programs, designed to help you build your skills and advance your career. You'll also have the opportunity to work with a talented and diverse team, with a strong focus on collaboration and knowledge-sharing.

Work Environment and Company Culture

At blithequark, we're proud of our dynamic and inclusive work environment, which is built on a foundation of respect, empathy, and trust. We believe in fostering a culture of excellence, diversity, and growth, and we're committed to providing our team members with the tools and support they need to succeed. As a remote team member, you'll be part of a global community of professionals who are passionate about delivering exceptional results and making a positive impact.

Compensation, Perks, and Benefits

We offer a competitive compensation package, with a range of perks and benefits designed to support your well-being and success. These include:

• Comprehensive training and development programs, designed to help you build your skills and advance your career.
• Flexible working arrangements, with the opportunity to work from home and maintain a healthy work-life balance.
• Access to a range of digital tools and systems, designed to support your productivity and efficiency.
• A dynamic and inclusive work environment, with a strong focus on collaboration and knowledge-sharing.
• A competitive salary and benefits package, with opportunities for growth and advancement.

Conclusion

If you're a motivated and customer-focused individual with a passion for data entry and customer service, we encourage you to apply for this exciting opportunity. At blithequark, we're committed to providing our team members with the tools and support they need to succeed, and we're excited to welcome a talented and dedicated individual to our team. Don't miss out on this fantastic opportunity to join a global leader in the BPO and marketing industry – apply today and take the first step towards an exciting and rewarding career with blithequark!