**Experienced Customer Service Representative – Delivering Exceptional Experiences at blithequark**

Are you passionate about providing top-notch customer service and making a positive impact in your community? Do you thrive in a fast-paced retail environment where no two days are ever the same? If so, we want to hear from you! blithequark is seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. **About blithequark** At blithequark, we're committed to providing essential products at great values to the communities we serve. Our stores are more than just a place to shop – they're a hub for connection and community. As a Customer Service Representative, you'll play a vital role in delivering exceptional experiences to our customers, helping them find what they need, and making their shopping experience a positive one. **Key Responsibilities** As a Customer Service Representative at blithequark, you'll be responsible for: * Providing exceptional customer service in a positive and approachable manner, ensuring that every customer leaves the store feeling valued and satisfied. * Maintaining a clean, well-stocked store environment, including unloading merchandise from delivery trucks, organizing merchandise, and transporting merchandise from the stockroom to the sales floor. * Independently stocking shelves and recovering merchandise in the store, ensuring that products are easily accessible and visible to customers. * Accurately handling customer funds and processing transactions using our point-of-sale system, maintaining a high level of accuracy and attention to detail. * Remaining constantly aware of customer activity to ensure a safe and secure shopping environment, responding promptly to any concerns or issues that may arise. * Performing all other duties as assigned to maintain an effective and profitable store operation, including opening and closing procedures, inventory management, and visual merchandising. **Position Requirements** To be successful in this role, you'll need: * A high school diploma or equivalent, with the ability to follow directives and interpret retail operational documents as assigned. * Previous experience working in retail, hotel, restaurant, grocery, or drug store environments is preferred, but not required. * The ability to regularly lift up to 40lbs (and occasionally, up to 55lbs) from floor level to above shoulder height, with the physical stamina to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting. * A flexible, full-time schedule that includes days, evenings, weekends, and holidays, with the ability to work a variety of shifts, including mornings, afternoons, and evenings. **Essential Skills and Competencies** To excel in this role, you'll need: * **Customer Focus**: A passion for delivering exceptional customer service, with a focus on meeting and exceeding customer expectations. * **Developing Potential**: A willingness to learn and grow, with a focus on developing your skills and competencies to meet the evolving needs of our customers and business. * **Results Driven**: A strong work ethic and a focus on achieving results, with a commitment to meeting and exceeding sales and customer service targets. * **Strong Organizational Skills**: The ability to prioritize tasks, manage multiple responsibilities, and maintain a high level of organization in a fast-paced retail environment. * **Communication Skills**: Excellent verbal and written communication skills, with the ability to effectively communicate with customers, colleagues, and management. * **Problem Solving/Decision Making**: The ability to think critically and make sound decisions, with a focus on resolving customer complaints and issues in a fair and timely manner. * **Job Knowledge**: A strong understanding of retail operations, including inventory management, visual merchandising, and customer service best practices. * **Relationship Management**: The ability to build strong relationships with customers, colleagues, and management, with a focus on fostering a positive and inclusive store culture. **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to helping our employees grow and develop their careers. As a Customer Service Representative, you'll have access to: * **Training and Development Programs**: Ongoing training and development programs to help you build your skills and competencies, with a focus on customer service, sales, and leadership. * **Career Advancement Opportunities**: Opportunities to advance your career within the company, with a focus on promoting from within and developing future leaders. * **Learning and Development Resources**: Access to a range of learning and development resources, including online training programs, workshops, and conferences. **Work Environment and Company Culture** At blithequark, we're proud of our inclusive and supportive work environment, with a focus on fostering a positive and inclusive store culture. As a Customer Service Representative, you'll work in a fast-paced retail environment, with a focus on delivering exceptional customer service and meeting sales and customer service targets. You'll be part of a dynamic and supportive team, with a focus on collaboration, communication, and mutual respect. **Compensation, Perks, and Benefits** As a Customer Service Representative at blithequark, you'll enjoy a competitive compensation package, including: * **Competitive Hourly Rate**: A competitive hourly rate, with opportunities for overtime and bonuses. * **Benefits Package**: A comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off. * **Perks and Discounts**: A range of perks and discounts, including employee discounts on store merchandise, free meals, and access to exclusive events. **How to Apply** If you're passionate about delivering exceptional customer service and making a positive impact in your community, we want to hear from you! Apply now to join our team as a Customer Service Representative at blithequark. Apply for this job