Experienced Full Stack Creative - Retail Customer Training and Education at Blithequark

Join the Blithequark Team as a Creative and Inspire a World of Possibilities

Are you passionate about connecting with others and empowering them to unlock their full potential? Do you have a flair for teaching and a knack for making complex concepts simple? Blithequark is seeking a talented and enthusiastic Creative to join our retail team as a Customer Training Specialist. As a Creative at Blithequark, you'll have the opportunity to inspire creativity, foster a culture of inclusivity, and make a lasting impact on our customers' lives.

About Blithequark and the Industry

Blithequark is a leader in the technology industry, committed to creating innovative products and experiences that transform the way people live, work, and play. Our retail stores are designed to be welcoming environments where customers can explore, learn, and discover new possibilities. We're dedicated to building a diverse and inclusive culture that values creativity, empathy, and collaboration.

Job Summary

As a Creative at Blithequark, you'll play a vital role in our retail stores, leading scheduled training sessions, and interacting with customers to help them get the most out of their devices. You'll use your presentation skills to facilitate learning, listen actively to customers' needs, and adjust your teaching style to meet their individual skill levels. Your goal will be to empower customers to create something wonderful, whether they're first-time users or longtime loyal customers.

Key Responsibilities:

• Lead scheduled training sessions for small groups and individuals, teaching customers how to use Blithequark devices and software
• Interact with customers between sessions, answering questions, and providing support as needed
• Develop and deliver engaging presentations that cater to different learning styles and skill levels
• Listen actively to customers' needs, and adjust your teaching style to meet their individual requirements
• Foster a culture of inclusivity, respect, and empathy, ensuring that all customers feel welcome and supported
• Collaborate with teammates to provide exceptional customer service and support
• Stay up-to-date with Blithequark's products, services, and features, and share this knowledge with customers and teammates
• Contribute to the development of in-store programs and events that promote learning and creativity

Essential Qualifications:

To succeed as a Creative at Blithequark, you'll need:

• A passion for education and a talent for teaching others
• Excellent communication and presentation skills
• The ability to work with diverse groups of people, including customers and teammates
• A commitment to inclusivity, respect, and empathy
• Flexibility and adaptability in a fast-paced retail environment

Preferred Qualifications:

We'd love to see the following skills and experiences:

• Experience in education, training, or customer support
• Knowledge of Blithequark devices and software (or similar technology)
• Ability to teach small groups and multiple customers simultaneously
• Tenacity to work with users to help them get the most out of their devices
• Contribution to an inclusive environment through respecting each other's differences and having the curiosity to learn
• Demonstration of Blithequark's values of inclusion and diversity in daily activities
• Comfortable selling as well as teaching, helping team members out as needed
• Self-motivated and self-directed, with the ability to adhere to a tightly structured training schedule
• Adept at recommending other in-store support options, such as business services and the Genius Bar
• Flexibility with your schedule, with work hours based on business needs

Career Growth Opportunities and Learning Benefits:

At Blithequark, we're committed to helping our employees grow and develop their skills. As a Creative, you'll have access to:

• Comprehensive training programs to help you develop your teaching and presentation skills
• Ongoing coaching and feedback to support your growth and development
• Opportunities to advance to leadership roles or specialize in specific areas, such as business services or Genius Bar support
• Reimbursement for certain educational expenses, including tuition, related to advancing your career at Blithequark

Work Environment and Company Culture:

At Blithequark, we're proud of our inclusive and diverse culture. Our retail stores are designed to be welcoming environments where customers and employees can thrive. As a Creative, you'll be part of a team that's passionate about making a positive impact on people's lives.

• Collaborative and supportive work environment
• Diverse and inclusive culture that values creativity, empathy, and respect
• Opportunities to connect with customers and make a lasting impact on their lives
• Flexible work arrangements, including part-time and full-time opportunities

Compensation, Perks, and Benefits:

We offer a comprehensive compensation package that includes:

• Competitive base pay, determined within a range based on skills, qualifications, experience, and location
• Opportunities to become a Blithequark shareholder through participation in our discretionary employee stock programs
• Comprehensive medical and dental coverage
• Retirement benefits
• A range of discounted products and free services
• Discretionary bonuses or commission payments, as well as relocation opportunities

Why Join Blithequark?

If you're passionate about education, customer support, and making a positive impact on people's lives, we want to hear from you. As a Creative at Blithequark, you'll have the opportunity to inspire creativity, foster a culture of inclusivity, and make a lasting impact on our customers' lives. Apply now to join our team and start your journey with Blithequark!