Experienced Full Stack Data Entry Clerk – Remote Administration and Database Management for Debt Solution Services

Join the Team at blithequark: Pioneering Debt Solutions Across Canada

blithequark is one of Canada's most respected and longest-standing debt solution providers, dedicated to helping individuals and businesses overcome debt and rebuild their financial lives. With a rich history dating back to 1979, we have grown to become a leading organization with over 200 employees across more than 70 offices in Eastern and Western Canada. Our mission is to provide exceptional service and support to those in need, and we have successfully helped over 100,000 Canadians resolve their debt and tax disputes.

As we embark on our next phase of significant growth, we are seeking experienced, motivated, and agile team members to join our dynamic team. Our goal is to better serve Canadians in need, and we believe that our team members are the key to achieving this objective. If you are looking for a challenging and rewarding role that offers flexibility and growth opportunities, we invite you to join our team as a Data Entry Clerk.

Position Summary

We are seeking a highly organized and detail-oriented Data Entry Clerk to work remotely with our team. As a Data Entry Clerk, you will play a critical role in maintaining and updating our databases, providing administrative support, and ensuring the smooth operation of our services. If you have exceptional attention to detail, are self-motivated, and possess excellent organizational skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Preparing documentation for filing and associated correspondence, ensuring accuracy and completeness.
• Obtaining and verifying supporting information and documentation to ensure efficient administration of files.
• Responding promptly to queries and requests from creditors and debtors, providing excellent customer service.
• Liaising with the administration team to obtain information, resolve complex issues, and provide support.
• Utilizing Microsoft Dynamics CRM to extract file details and information, and performing various tasks within the software.
• Preparing and reviewing files for completeness, following up on outstanding documents, and ensuring compliance with regulatory requirements.
• Liaising with internal clients for clarification and issue resolution, providing exceptional customer service.
• Organizing file documents in accordance with our naming protocols, maintaining accurate and up-to-date records.
• Performing calculations, such as income and surplus income obligations, and understanding relevant legal requirements of multiple provincial jurisdictions.
• Conducting searches for insolvency, Personal Property Security Act registrations, house valuations, and computation of realizable value.
• Creating documents required for signature, reviewing sign-up documents for accuracy and policy compliance, and filing documents with the Official Receiver.
• Accurately transferring information from written and scanned records into Ascend, our internal software.
• Maintaining client confidence and protecting operations by keeping information confidential.
• Liaising with external clients for clarification or outstanding documents, providing excellent customer service.
• Electronic filing of statutory documents, preparing documents for DocuSign, and reviewing amended proposals.

Essential Qualifications

• Experienced performing data entry with a proven high level of accuracy.
• Extremely detail-oriented, with exceptional organizational and prioritization skills.
• Proficient technical skills and familiarity with Microsoft Office (Outlook, Excel, Word); able to learn computer software quickly.
• Experience with Microsoft Dynamics CRM would be an asset.
• Able to work independently and efficiently, with strong written and verbal communication skills.
• Good interpersonal skills to speak and deal effectively with other staff members.

Preferred Qualifications

• Previous experience in a similar role or industry.
• Familiarity with debt solution services and regulatory requirements.
• Experience with Ascend or similar software.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our team members. We offer a range of benefits and opportunities to support your career, including:

• Flexible work arrangements, including remote work options.
• Vacation and wellness days to support your work-life balance.
• Extended health and dental coverage, as well as a virtual doctor plan.
• Employee Assistance Program and mental health resources.
• Company matching retirement savings plan to support your financial future.
• Financial support for professional development and training.
• Annual company events and team-building activities.
• Exclusive access to perks and discounts.

Work Environment and Company Culture

At blithequark, we pride ourselves on our inclusive and diverse culture. We are committed to creating an environment where all team members feel valued, respected, and supported. Our culture is built on the principles of:

• Inclusion: We celebrate diversity and promote inclusivity in all aspects of our business.
• Diversity: We strive to create a diverse and representative workforce.
• Equity: We are committed to fairness and equity in all our practices and decisions.

How to Apply

If you are a motivated and detail-oriented individual looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications. We thank all candidates for submitting their application; however, only those selected for an interview will be contacted.

blithequark is an equal opportunities employer and welcomes applications from all qualified candidates. If you require any accommodations throughout the recruitment process, please do not hesitate to contact us.