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**Experienced Ecom Store Chat Support Specialist – Immediate Start Opportunity at blithequark**

Remote, USA Full-time Posted 2025-11-03
Are you a customer service enthusiast with a passion for e-commerce? Do you thrive in fast-paced environments and enjoy interacting with people from diverse backgrounds? If so, we invite you to join blithequark as an Ecom Store Chat Support Specialist, where you'll play a pivotal role in enhancing the online shopping experience for our customers. **About blithequark** blithequark is a leading e-commerce solutions provider dedicated to revolutionizing the way businesses interact with their customers. Our mission is to deliver exceptional customer experiences through innovative technology and a team of passionate professionals. As a blithequark team member, you'll be part of a dynamic and supportive community that values collaboration, creativity, and continuous learning. **Job Summary** As an Ecom Store Chat Support Specialist, you'll be responsible for providing top-notch customer support via live chat on our clients' websites and social media accounts. This role requires quick learners who can think on their feet, work independently, and thrive in a fast-paced environment. If you're a motivated individual with excellent communication skills and a passion for customer service, we encourage you to apply for this exciting opportunity. **Key Responsibilities** * Handle real-time customer inquiries via live chat on our clients' websites and social media accounts * Process orders and resolve customer complaints in a timely and professional manner * Provide general customer service to enhance the online shopping experience * Collaborate with our team to resolve complex customer issues and improve overall customer satisfaction * Stay up-to-date with product knowledge and company information to provide accurate and helpful responses * Work closely with our clients to understand their needs and preferences **What You'll Need** * A device with reliable internet access (phone, tablet, or laptop) * Ability to work independently and manage your time effectively * Excellent communication and problem-solving skills * Ability to closely follow provided steps and instructions * 10+ hours of availability per week * Reliable internet connection **Preferred Qualifications** * Previous experience in customer service or a related field * Familiarity with e-commerce platforms and live chat software * Strong problem-solving and analytical skills * Ability to work in a fast-paced environment and adapt to changing priorities * Strong communication and interpersonal skills **Skills and Competencies** * Excellent communication and problem-solving skills * Ability to work independently and manage your time effectively * Strong customer service skills and a passion for delivering exceptional experiences * Ability to think critically and resolve complex issues * Strong analytical and problem-solving skills * Familiarity with e-commerce platforms and live chat software **Career Growth Opportunities and Learning Benefits** As an Ecom Store Chat Support Specialist at blithequark, you'll have opportunities to: * Develop your customer service and communication skills * Learn about e-commerce platforms and live chat software * Collaborate with our team to resolve complex customer issues and improve overall customer satisfaction * Participate in ongoing training and development programs to enhance your skills and knowledge * Take on additional responsibilities and contribute to the growth and success of our company **Work Environment and Company Culture** * Remote work online (United States preferred) * Flexible scheduling to accommodate your needs * Collaborative and supportive team environment * Opportunities for professional growth and development * Recognition and rewards for outstanding performance **Compensation, Perks, and Benefits** * Competitive hourly rate of $35 per hour * Opportunities for overtime and additional compensation * Comprehensive training and development programs * Recognition and rewards for outstanding performance * Flexible scheduling to accommodate your needs **How to Apply** If you're a motivated individual with excellent communication skills and a passion for customer service, we encourage you to apply for this exciting opportunity. Please submit your application through our website: Apply Now! We look forward to welcoming you to the blithequark team! Apply for this job    

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