**Experienced Live Chat Remote Support Assistant (Entry Level / Work from Anywhere) – Join blithequark's Dynamic Customer Service Team**
Are you ready to embark on a thrilling career journey with blithequark, a forward-thinking organization that's revolutionizing the way businesses interact with their customers? Do you have a passion for delivering exceptional customer experiences and a knack for resolving complex issues with ease? If so, we invite you to join our dynamic customer service team as a Live Chat Remote Support Assistant. This exciting role offers the perfect blend of flexibility, growth opportunities, and a chance to make a real impact on customer happiness.
**About blithequark**
blithequark is a pioneering company that's committed to pushing the boundaries of innovation and customer-centricity. Our mission is to empower businesses to build stronger relationships with their customers, and we're looking for talented individuals like you to help us achieve this vision. With a strong focus on remote work, we offer a unique opportunity to work from anywhere in the world, while still being part of a dynamic and supportive team.
**What You'll Be Doing**
As a Live Chat Remote Support Assistant, you'll play a vital role in enhancing blithequark's interaction with new and existing customers. Your primary responsibilities will include:
* Engaging directly with customers through live chat on our website and social media platforms
* Resolving queries, providing product information, facilitating sales through direct links, and offering promotions and discounts
* Identifying and assessing customers' needs to achieve satisfaction
* Providing accurate, valid, and complete information by using the right methods/tools
* Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
**Why Join blithequark?**
* **Competitive Compensation**: Enjoy a competitive hourly rate of $35 per hour, with flexible scheduling options ranging from 5 to 40 hours per week.
* **Full Training**: Receive comprehensive training to ensure you're equipped with the skills and knowledge needed to excel in this role.
* **Remote Work Opportunities**: Work from anywhere in the world, with a preference for candidates in the United States.
* **Growth Opportunities**: Develop your skills and expertise in a dynamic and supportive environment, with opportunities for career growth and advancement.
* **Flexible Scheduling**: Choose your own schedule, with flexible hours to suit your lifestyle and preferences.
**Requirements**
To succeed in this role, you'll need:
* Access to a device capable of handling social media and website chat functions (Phone/Tablet/Laptop)
* Self-motivation with the ability to work independently
* Meticulous attention to detail with the capacity to follow instructions precisely
* Reliable high-speed internet connection
**What We're Looking For**
We're seeking individuals who are passionate about delivering exceptional customer experiences, with a strong focus on:
* **Communication Skills**: Excellent written and verbal communication skills, with the ability to engage with customers in a friendly and professional manner.
* **Problem-Solving Skills**: Strong problem-solving skills, with the ability to identify and resolve complex issues in a timely and effective manner.
* **Technical Skills**: Proficiency in using social media and website chat functions, with the ability to navigate multiple platforms and tools.
* **Adaptability**: Ability to adapt to changing situations and priorities, with a flexible and positive attitude.
**Contract Length and Location**
This is a fully remote role, with no fixed term contract. You'll have the flexibility to work from anywhere in the world, with a preference for candidates in the United States.
**How to Apply**
If you're ready to join blithequark's dynamic customer service team and make a real impact on customer happiness, please apply today. We can't wait to hear from you!
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