**Experienced Customer Service Representative for Hospitality Business – Flexible Part-time Opportunity**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join blithequark's dynamic team as a part-time Customer Service Representative. In this role, you will be the face of our hospitality business, providing top-notch support to our customers via phone and text while working from the comfort of your own home. **About blithequark** blithequark is a leading hospitality business that prides itself on providing unparalleled customer experiences. Our team is dedicated to delivering exceptional service, and we're looking for like-minded individuals to join our ranks. As a part-time Customer Service Representative, you will be an integral part of our team, working closely with our crew to ensure every customer receives the highest level of support. **Key Responsibilities** As a Customer Service Representative for blithequark, you will be responsible for: * Handling 15-25 calls per day, averaging 6 minutes per call, to provide accurate information and support to customers regarding services and general inquiries. * Responding to text messages and resolving customer inquiries promptly, ensuring every customer receives exceptional service. * Troubleshooting any issues and escalating when necessary to ensure customer satisfaction. * Creating and managing the crew's weekly schedules, ensuring all shifts are covered and any last-minute changes are addressed. * Monitoring the crew's group chat from 11:00 AM to 4:00 PM PST to address questions, solve problems, and provide guidance as needed. * Regularly checking and responding to company emails, ensuring prompt communication with customers and internal team members. * Responding to guest reviews, ensuring professional and courteous communication at all times. **Qualifications** To succeed in this role, you will need: * Excellent verbal and written communication skills, with the ability to communicate effectively with customers and internal team members. * The ability to multitask and prioritize tasks effectively, managing multiple calls and tasks simultaneously. * Strong problem-solving skills and the ability to remain calm under pressure, even in high-stress situations. * Proficiency in using email, messaging apps, and phone systems, with experience in customer service or scheduling a plus. * The ability to manage time effectively and work independently, with a strong attention to detail and organizational skills. * A reliable internet connection and a quiet workspace, as this is a remote position. **Work Environment** As a part-time Customer Service Representative for blithequark, you will work from the comfort of your own home, with a flexible schedule that allows you to choose your own days. You will be available during the designated on-call hours of 9:00 AM - 9:00 PM PST on the scheduled days, with a 12-hour shift and day shift. **Compensation and Benefits** * $150/day, with a monthly salary of $1800 * Flexible schedule, allowing you to choose your own days * Work from home, with a quiet and reliable workspace * Opportunity for career growth and professional development * Competitive compensation and benefits package **Why Join blithequark?** At blithequark, we value our employees and offer a range of benefits and perks, including: * Flexible schedule, allowing you to balance work and personal life * Work from home, with a quiet and reliable workspace * Opportunity for career growth and professional development * Competitive compensation and benefits package * Collaborative and dynamic work environment, with a team of like-minded individuals **How to Apply** If you're a customer service enthusiast with a passion for delivering exceptional experiences, we invite you to apply for this part-time opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job