Experienced Customer Service Associate - blithequark Locker+ Retail Locations

Unlock a Rewarding Career at blithequark: Join Our Locker+ Customer Service Team!

Are you passionate about delivering exceptional customer experiences? Do you thrive in dynamic environments and enjoy connecting with people? blithequark is seeking a dedicated and customer-focused individual to join our Locker+ Customer Service Associate team at our retail locations. As a key member of our team, you will play a vital role in ensuring seamless package delivery and returns for our customers, while providing top-notch service and support.

About blithequark and the Locker+ Program

blithequark is revolutionizing the way people shop and receive their packages. Our Locker+ locations provide a convenient and secure way for customers to pick up and return their orders at various retail locations. As a Customer Service Associate, you will be the face of blithequark, interacting with customers, and making a positive impact on their shopping experience.

Key Responsibilities

• Receive, pick, and stow customer orders, process returns, and prepare packages for delivery.
• Assist customers with their queries, concerns, and issues, providing timely and effective solutions.
• Troubleshoot and resolve customer complaints in a professional and courteous manner.
• Maintain a clean, safe, and organized workspace, adhering to blithequark's high standards.
• Manage responsibilities for a Locker+ location, including opening and closing procedures.
• Utilize technology, such as smartphones and handheld devices, to sort, scan, and prepare orders efficiently.
• Receive and process truck deliveries, ensuring accurate and timely receipt of packages.

Physical Demands and Availability

To excel in this role, you will need to:

• Perform physical labor, including lifting up to 49 pounds, with or without reasonable accommodation.
• Stand and walk during shifts lasting up to five hours, with or without reasonable accommodation.
• Use carts, dollies, hand trucks, and other equipment to move items around.
• Navigate stairs (where applicable).
• Be available to work part-time between 8:30 a.m. and 9:30 p.m., with varying schedules week to week.

What to Expect at blithequark Locker+ Locations

At blithequark, we prioritize your safety and well-being. Our Locker+ locations are designed to provide a comfortable and secure working environment. Here's what you can expect:

• Safe Working Conditions: We provide a safe and healthy work environment, with necessary safety protocols in place.
• Variety of Work Settings: Our Locker+ locations are situated in various retail environments, including Whole Foods Market, freestanding locations, partner retailers, and warehouse lobbies.
• Active Work Environment: You'll be on your feet for most of your shift, engaging with customers and processing packages.
• Comfortable Temperature: Our Locker+ locations are climate-controlled, ensuring a comfortable working environment.
• Minimal Noise Level: The sound levels are comparable to those in a typical grocery store.
• Relaxed Dress Code: We have a relaxed dress code, with a few safety guidelines to follow, including comfortable, closed-toe shoes.

Why You'll Love Working at blithequark

At blithequark, we're committed to creating a work environment that supports your well-being, growth, and success. Here are just a few reasons why you'll love working with us:

• Flexible Scheduling: We offer a range of shift options, including part-time, full-time, and reduced-time schedules, with opportunities to work additional hours.
• State-of-the-Art Facilities: Our modern warehouses and retail locations are clean, well-organized, and equipped with the latest technology.
• Supportive Team Environment: You'll be part of an inclusive workplace with a diverse team that supports and listens to each other.
• Career Advancement Opportunities: We're committed to upskilling our employees, offering free training and development programs, tuition support, and opportunities for career growth.
• Competitive Benefits: Many of our shifts come with a range of benefits, including pay and savings options, healthcare, and more.

Requirements and Qualifications

To be considered for this role, you must:

• Be at least 18 years old.
• Be able to understand and adhere to all job requirements and safety guidelines in English.
• Possess excellent customer service skills, with the ability to work in a fast-paced environment.
• Be able to lift up to 49 pounds and stand for extended periods.
• Be available to work a variety of shifts, including evenings and weekends.

Join Our Team and Start Your blithequark Journey!

If you're passionate about delivering exceptional customer experiences and are looking for a dynamic and supportive work environment, we encourage you to apply for this exciting opportunity. At blithequark, we're committed to creating a diverse and inclusive workplace, where everyone has the opportunity to thrive.

To get started, simply submit your application. If you need assistance or have questions about our hiring process, you can find support on our website. We look forward to welcoming you to our team!

blithequark is an equal opportunity employer and is committed to a diverse and inclusive workplace. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.