Experienced Remote Data Entry Clerk – Administrative Support and Database Management Specialist at blithequark

Introduction to blithequark

As one of Canada's oldest and most respected debt solution providers, blithequark has been helping individuals and businesses escape debt and rebuild their lives since 1979. With over 230 employees across Canada and a track record of assisting more than 150,000 Canadians in overcoming debt, we are now embarking on an exciting phase of innovation and significant growth. To achieve our ambitious goals and better serve the growing number of Canadians in need, we are seeking experienced, enthusiastic, motivated, innovative, and customer-centric team members to join our team.

Position Summary

We are looking for a highly skilled and detail-oriented Data Entry Clerk to join our team, with the flexibility to work remotely. As a Data Entry Clerk at blithequark, you will play a critical role in updating and maintaining information in our databases, providing administrative support as needed, and ensuring the efficient administration of files. The ideal candidate will possess exceptional attention to detail, be self-motivated, and have the ability to focus on assigned tasks with minimal supervision.

Key Responsibilities

• Preparing documentation for filing and associated correspondence, ensuring accuracy and completeness.
• Obtaining all necessary supporting information and documentation to facilitate efficient file administration, including income and tax filings, asset realizations, and other relevant documents.
• Responding promptly to queries and requests from creditors and debtors, providing excellent customer service and support.
• Liaising with the administration team to obtain information, documentation, and resolve complex issues, utilizing Microsoft Dynamics CRM to extract file details and information.
• Preparing and reviewing files for completeness, following up on outstanding documents, and ensuring all necessary documents are accurately organized and maintained.
• Liaising with internal clients to clarify issues, resolve problems, and provide support as needed.
• Organizing file documents in accordance with our naming protocols, ensuring easy access and retrieval of information.
• Calculating income and surplus income obligations, understanding relevant legal requirements of multiple provincial jurisdictions, and performing relevant searches for insolvency, Personal Property Security Act registrations, house valuations, and computation of realizable value.
• Creating all necessary documents for signature, reviewing sign-up documents for accuracy and policy compliance, and filing documents with the Official Receiver (OR).
• Accurately transferring pertinent information from written and scanned records into Ascend, our internal software, maintaining client confidence and protecting operations by keeping information confidential.
• Liaising with external clients to clarify outstanding documents, provide support, and ensure excellent customer service.
• Electronic filing of statutory documents, preparing documents for DocuSign, reviewing amended proposals, and performing other tasks as assigned.

Essential Qualifications

To be successful in this role, you will possess:

• Proven experience in data entry with a high level of accuracy and attention to detail.
• Exceptional organizational and prioritization skills, with the ability to work independently and efficiently.
• Proficient technical skills, including familiarity with Microsoft Office (Outlook, Excel, Word), and the ability to learn computer software quickly.
• Experience with Microsoft Dynamics CRM would be an asset, although not required.
• Strong written and verbal communication skills, with the ability to convey information effectively to others.
• Good interpersonal skills, with the ability to speak and deal effectively with other staff members.

Preferred Qualifications

While not essential, the following qualifications would be considered an asset:

• Previous experience in a similar role, with a focus on data entry, administrative support, and database management.
• Familiarity with Ascend, our internal software, or similar software applications.
• Knowledge of relevant legal requirements of multiple provincial jurisdictions, including insolvency, Personal Property Security Act registrations, and other relevant legislation.

Skills and Competencies

To excel in this role, you will possess:

• Strong analytical and problem-solving skills, with the ability to analyze complex information and make informed decisions.
• Excellent communication and interpersonal skills, with the ability to work effectively with internal and external clients.
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Proficient technical skills, including Microsoft Office and other software applications.
• A strong focus on customer service, with the ability to provide excellent support and resolve issues promptly.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to providing our employees with opportunities for growth and development. As a Data Entry Clerk, you will have access to:

• Training and development programs, including software training and industry-specific education.
• Opportunities for advancement, including promotions and lateral moves within the company.
• A supportive and collaborative work environment, with a focus on teamwork and mutual respect.
• Flexible work arrangements, including remote work options and flexible hours.

Work Environment and Company Culture

At blithequark, we pride ourselves on our unique and inclusive company culture. We are committed to:

• Providing a diverse and equitable workplace, with opportunities for all employees to contribute and grow.
• Supporting our employees' physical and mental well-being, through our employee assistance program and mental health resources.
• Encouraging open communication and feedback, with regular check-ins and performance evaluations.
• Recognizing and rewarding our employees' achievements, through our recognition and reward program.

Compensation, Perks, and Benefits

As a Data Entry Clerk at blithequark, you will be eligible for:

• Competitive compensation, including a comprehensive benefits package and retirement savings plan.
• Flexible work arrangements, including remote work options and flexible hours.
• Vacation and wellness days, to support your physical and mental well-being.
• Extended health and dental coverage, as well as a virtual doctor plan.
• Employee assistance program and mental health resources, to support your mental health and well-being.
• Financial support for professional development, to help you grow and develop in your career.
• Annual company events, to recognize and celebrate our employees' achievements.
• Exclusive access to perks and discounts, to support your lifestyle and well-being.

Conclusion

If you are a motivated and detail-oriented individual, with a passion for data entry and administrative support, we encourage you to apply for this exciting opportunity. As a Data Entry Clerk at blithequark, you will be part of a dynamic and supportive team, with opportunities for growth and development. Don't miss out on this chance to join our team and contribute to our mission of helping Canadians overcome debt and rebuild their lives. Apply today and take the first step towards a rewarding and challenging career with blithequark!