**Experienced Customer Practice Manager – Accelerating Business Outcomes for Enterprise ECRT and Energy Clients at blithequark**

About blithequark

At blithequark, we're revolutionizing the way businesses operate in the cloud. As the world's most comprehensive and broadly adopted cloud platform, we're committed to empowering our customers to innovate, grow, and succeed. Our mission is to provide a robust suite of products and services that power businesses of all sizes, from the most successful startups to Global 500 companies.

Join Our Team

We're seeking an experienced Customer Practice Manager to lead customer programs that accelerate business outcomes for our Enterprise ECRT and Energy clients. As a trusted advisor, you'll drive strategic and financial value for our customers through promoting and selling transformational professional services programs. If you're passionate about delivering results, building strong relationships, and driving growth, we want to hear from you.

About the Role

As a Customer Practice Manager at blithequark, you'll be responsible for leading all aspects of business development, deal structuring, deal support, and ensuring delivery excellence and project closure in your assigned accounts or territories. You'll work closely with our AWS Sales, Marketing, and Global Services (SMGS) team to drive revenue, adoption, and growth from our largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including public sector.

Key Responsibilities

* Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings and revenue in the near term. * Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies * Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales) * Establish Executive relationships across Technology & Business groups, executive sponsorship of programs * Establish an internal network at blithequark, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal. * Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers' business and the available cloud services * Deliver on annual bookings and revenue targets with deal structure aligned with key customer goals and blithequark Professional Services business objectives * Support scale through shared learnings and mechanisms across the Professional Services sales team.

About Our Team

At blithequark, we value diverse experiences and encourage candidates from all backgrounds to apply. We believe that our unique perspectives and experiences are the key to driving innovation and growth. Our team is passionate about delivering results, building strong relationships, and driving growth, and we're committed to creating a culture of inclusion and belonging.

Why Join blithequark?

* **Diverse Experiences**: We value diverse experiences and encourage candidates from all backgrounds to apply. * **Inclusive Team Culture**: Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. * **Mentorship & Career Growth**: We're committed to helping our employees develop into better-rounded professionals through endless knowledge-sharing, mentorship, and career-advancing resources. * **Work/Life Balance**: We value work-life harmony and strive for flexibility as part of our working culture.

Requirements

* 8+ years of experience in a customer-facing role, with a proven track record of driving business outcomes and growth. * Strong understanding of cloud technologies and their applications in various industries. * Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, partners, and internal stakeholders. * Proven ability to lead and manage complex projects, with a high Bias for Action to Deliver Results. * Strong analytical and problem-solving skills, with the ability to articulate accelerated customer outcomes through cloud technologies. * Experience in deal structuring, deal support, and ensuring delivery excellence and project closure. * Strong network and relationships with internal organizations critical to success, including account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.

Preferred Qualifications

* Experience in a similar role at a cloud provider or a large enterprise company. * Strong understanding of AWS products and services. * Experience in developing and executing unified account plans and pursuit plans. * Strong relationships with Executive stakeholders across Technology & Business groups. * Experience in establishing and maintaining internal networks and relationships with internal organizations critical to success.

What We Offer

* Competitive salary and bonus structure. * Comprehensive benefits package, including medical, dental, and vision insurance. * 401(k) matching program. * Flexible work arrangements, including remote work options. * Opportunities for career growth and development. * Collaborative and inclusive team culture. * Access to cutting-edge technology and tools. * Recognition and rewards for outstanding performance.

How to Apply

If you're passionate about delivering results, building strong relationships, and driving growth, we want to hear from you. Please submit your application, including your resume and a cover letter, through our website. We can't wait to hear from you! Apply for this job