**Experienced Chat Specialist – Automotive and Recreational Vehicle Sales and Service**
Are you a customer service enthusiast with a passion for technology and a knack for multitasking? Do you enjoy working in a relaxed, yet professional environment where you can make a real difference in people's lives? If so, we have an exciting opportunity for you to join blithequark's team as a Chat Specialist in Corpus Christi, TX.
**About blithequark**
blithequark is a leading provider of innovative solutions for the automotive and recreational vehicle industries. Our mission is to empower dealerships to succeed in today's digital landscape by delivering exceptional customer experiences through our cutting-edge technology and dedicated team members. As a Chat Specialist at blithequark, you will be part of a dynamic and supportive team that is passionate about making a positive impact on our customers and our community.
**Job Summary**
We are seeking a highly motivated and customer-focused Chat Specialist to join our team in Corpus Christi, TX. As a Chat Specialist, you will be responsible for providing exceptional online customer service to individuals inquiring about automotive and recreational vehicle sales, service, finance, and general dealership questions. Your primary goal will be to represent our dealer clients favorably online, turn the experience into a lead, and help our clients generate revenue from their website traffic.
**Responsibilities**
As a Chat Specialist at blithequark, your key responsibilities will include:
* Handling a wide variety of customer inquiries via online chat, providing accurate and timely responses to their questions and concerns
* Providing detailed information about our products and services, including features, benefits, and pricing
* Narrowing down on appointment information to schedule appointments and capture customer contact information for lead generation and client review
* Summarizing interactions based on customer needs for client review and feedback
* Developing and maintaining a knowledge base of our evolving products and services to ensure accurate and up-to-date information is provided to customers
* Collaborating with our team to resolve customer complaints and issues in a professional and courteous manner
**Qualifications**
To be successful as a Chat Specialist at blithequark, you will need:
* Previous experience in retail customer service or the automotive industry is preferred, but not necessary
* Basic internet and window-based computer skills, including proficiency in Microsoft Office and Google Suite
* Strong ability to multitask, with a preference for gaming experience
* Positive and professional demeanor, with excellent written and verbal communication skills
* Ability to adapt to change and thrive in a fast-paced work environment
* Strong problem-solving skills and ability to think critically
* Ability to work independently and as part of a team
**Requirements**
To be considered for this role, you must:
* Have your own computer or laptop with a webcam, second monitor, microphone, and external mouse
* Live within the state of Texas
* Have a quiet, dedicated workspace free from distractions, as this is a remote position
* Be able to attend 4 weeks of remote training, Tuesday-Saturday, between the hours of 11am-7:30pm EDT
* Be able to type at least 35 WPM, with a preference for 40 WPM or above
**Benefits and Compensation**
As a Chat Specialist at blithequark, you will enjoy:
* Competitive hourly rate of $13 per hour
* Opportunities for career growth and professional development
* Flexible work arrangements, including remote work options
* Collaborative and supportive work environment
* Access to cutting-edge technology and tools
* Recognition and rewards for outstanding performance
**How to Apply**
If you are a motivated and customer-focused individual with a passion for technology and a knack for multitasking, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our website.
**Equal Employment Opportunity**
blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.
**Contact Us**
If you have any questions or would like to learn more about this opportunity, please do not hesitate to contact us. We look forward to hearing from you!
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Join Our Team
At blithequark, we are passionate about delivering exceptional customer experiences and empowering our dealer clients to succeed in today's digital landscape. As a Chat Specialist, you will play a critical role in representing our clients favorably online and turning the experience into a lead. If you are a motivated and customer-focused individual with a passion for technology and a knack for multitasking, we encourage you to apply for this exciting opportunity.
Responsibilities
- Handle a wide variety of customer inquiries via online chat, providing accurate and timely responses to their questions and concerns
- Provide detailed information about our products and services, including features, benefits, and pricing
- Narrow down on appointment information to schedule appointments and capture customer contact information for lead generation and client review
- Summarize interactions based on customer needs for client review and feedback
- Develop and maintain a knowledge base of our evolving products and services to ensure accurate and up-to-date information is provided to customers
- Collaborate with our team to resolve customer complaints and issues in a professional and courteous manner
Qualifications
- Previous experience in retail customer service or the automotive industry is preferred, but not necessary
- Basic internet and window-based computer skills, including proficiency in Microsoft Office and Google Suite
- Strong ability to multitask, with a preference for gaming experience
- Positive and professional demeanor, with excellent written and verbal communication skills
- Ability to adapt to change and thrive in a fast-paced work environment
- Strong problem-solving skills and ability to think critically
- Ability to work independently and as part of a team
Requirements
- Have your own computer or laptop with a webcam, second monitor, microphone, and external mouse
- Live within the state of Texas
- Have a quiet, dedicated workspace free from distractions, as this is a remote position
- Be able to attend 4 weeks of remote training, Tuesday-Saturday, between the hours of 11am-7:30pm EDT
- Be able to type at least 35 WPM, with a preference for 40 WPM or above
Benefits and Compensation
- Competitive hourly rate of $13 per hour
- Opportunities for career growth and professional development
- Flexible work arrangements, including remote work options
- Collaborative and supportive work environment
- Access to cutting-edge technology and tools
- Recognition and rewards for outstanding performance
How to Apply
If you are a motivated and customer-focused individual with a passion for technology and a knack for multitasking, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our website.
Contact Us
If you have any questions or would like to learn more about this opportunity, please do not hesitate to contact us. We look forward to hearing from you!
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