[Remote] Care Companion I (Overnight Shift)
Responsibilities
Provide outstanding customer service using excellent communication and empathy skills
Address member questions and concerns, ensuring they receive the necessary guidance
Help members navigate and achieve their family-forming goals
Guide members on how to utilize their Carrot benefit effectively
Requirements
1-3 years of experience in customer service, healthcare, or client-facing role
Superior communication skills, both written and verbal
Ability to empathetically support a diverse member population through all paths to parenthood
Bachelor's Degree
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