Experienced Dutch Speaking Customer Service Representative for Remote Work with Leading Global Brands

Join the Team of Game-Changers at blithequark

blithequark is a forward-thinking global organization that is revolutionizing the way companies interact with their customers. We are seeking a Dutch speaking Customer Service Representative to join our team of game-changers who engage with customers from top brands across various industries, including tech, finance, travel, fashion, healthcare, and more. As a Customer Service Representative, you will be the face of our company, providing exceptional customer experiences and building sustainable relationships with our clients.

About blithequark

blithequark is an award-winning company driven by our people from 70+ countries, where ALL members contribute and support each other’s success and well-being. We are recognized with prestigious awards like "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Our company culture is built on the principles of empathy, intelligence, and experience, and we strive to create a work environment that is inclusive, diverse, and authentic.

Career Growth and Personal Development

At blithequark, we believe in empowering our people toward greater opportunities and brighter futures. We offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. Our programs are tailored to help you develop the skills and competencies required to succeed in your role and beyond. In fact, about 80% of our managers and leaders have been promoted from within, demonstrating our commitment to career growth and personal development.

What You Will Do In This Role

As a Customer Service Representative on our team, you will:

• Manage inbound calls, emails, or live chats from customers
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Meet personal/customer service team targets and call-handling quotas
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies

Your Qualifications

We are looking for candidates who:

• Are fluent in Dutch
• Have proven customer support experience or experience as a client service representative
• Have a good level of English
• Have a strong focus on customer needs and understanding of how customers can behave
• Have strong communication, problem-solving, and active listening skills
• Have strong written skills
• Have the ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment
• Have a sense of ownership and pride in your performance and its impact on the company’s success

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we encourage you to apply anyway. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s in it for You

We offer a range of benefits that help support your unique lifestyle:

• 100% work from home (anywhere in Greece)
• Full Relocation Support (including flights, accommodation & transportation)
• Indefinite contract
• Competitive remuneration package (14 Salaries/year)
• 10% monthly performance bonus
• Daily meal voucher in Up Hellas Mastercard
• Private health insurance + Dental Care
• Opportunities for international Career through the blithequark International Mobility program
• A challenging working environment
• Employee events
• Free gym, well-being activities, and a rooftop cinema with Acropolis views
• Enjoy with your co-workers your lunch break at our new Restaurant

Why Join blithequark?

At blithequark, we're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when our people thrive, it has a powerful impact on them, their customers, and their clients’ businesses. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call blithequark their “employer of choice.”

Eligibility to Work

In accordance with Greek law, only applicants who are legally authorized to work in EU will be considered for this position.

Location

GRC Work-at-Home

Language Requirements

Dutch (Required), English

Time Type

Full time

Equal Opportunity Employer

blithequark is an equal opportunity employer. We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

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