Experienced Full Stack Customer Solutions Manager – Cloud Transformation and Advocacy for State and Local Government and Higher Education

Join the Team Revolutionizing Cloud Adoption at blithequark

Are you a visionary leader with a passion for driving innovation in the State and Local Government and Higher Education sectors? Do you have a background in project and program management, with a technical acumen that earns trust with executives and project teams? As a Customer Solutions Manager at blithequark, you will be at the forefront of cloud adoption, helping customers achieve their goals and realize sustained business value.

About blithequark and the Industry

blithequark is a pioneer in cloud computing, offering a comprehensive and broadly adopted cloud platform that empowers businesses to innovate and grow. Our Worldwide Public Sector team is dedicated to helping customers in the State and Local Government and Higher Education sectors navigate their cloud journeys. We are seeking a highly skilled Customer Solutions Manager to join our team and drive cloud transformation for our customers.

Key Responsibilities

As a Customer Solutions Manager at blithequark, you will work closely with customers, partners, and internal teams to accelerate cloud adoption and realize business value. Your key responsibilities will include:

• Value Realization: Identify and accelerate customer value realization throughout the cloud lifecycle by adopting blithequark services, partner solutions, and best practices.
• Enablement: Help customers achieve organizational readiness, cloud fluency, and cloud skills through skills guilds, experience-based accelerators, and training partners.
• Governance: Establish and mature operating models and structures to drive scale and long-term success through the application of blithequark frameworks and mechanisms.

A Day in the Life

As a Customer Solutions Manager at blithequark, you will be part of a diverse, global community of professionals who deliver cloud solutions that influence business and IT transformation. Your day will be filled with:

• Directly engaging with customers, partners, and internal teams to help customers on their successful journey in the blithequark Cloud.
• Applying technical, business, and program management expertise to solve complex technology problems for customers.
• Defining opportunities that are strategic to the customer's cloud journey, including large-scale migrations, data analytics, digital transformation, and modernization.
• Creating, managing, and delivering business and technology projects, navigating risks and roadblocks in an ambiguous and changing environment.

Requirements and Qualifications

Essential Qualifications

To be successful as a Customer Solutions Manager at blithequark, you will need:

• A project and program management background, with technical curiosity and acumen to earn trust with executives and project team members.
• Experience working in the State and Local Government and Higher Education sectors, or a strong understanding of the industry.
• Strong technical skills, with the ability to understand and communicate complex technical concepts.
• Excellent business and communication skills, with the ability to influence and negotiate with customers and stakeholders.

Preferred Qualifications

We prefer candidates who:

• Have experience working with cloud technologies, including blithequark services and partner solutions.
• Possess a Certified Solution Architect, Associate level, or equivalent certification.
• Have a strong understanding of cloud adoption frameworks and mechanisms.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to helping our employees grow and develop their skills. As a Customer Solutions Manager, you will have access to:

• Endless knowledge-sharing and mentorship opportunities.
• Career advancing resources, including training and certification programs.
• A culture of inclusion and diversity, with employee-led affinity groups and ongoing events and learning experiences.

Work Environment and Company Culture

At blithequark, we value:

• Inclusion, Diversity & Equity: We take intentional actions to support our authentic selves, celebrate diverse perspectives, and ensure opportunities for growth are available to all.
• Work/Life Balance: We strive for flexibility as part of our working culture, recognizing that achieving success at work should never come at the expense of sacrifices at home.
• Mentorship & Career Growth: We are continuously raising our performance bar, with endless knowledge-sharing, mentorship, and other career advancing resources.

Compensation, Perks, and Benefits

We offer a comprehensive compensation package, including:

• Competitive salary and benefits.
• Opportunities for career growth and professional development.
• A culture of inclusion and diversity, with employee-led affinity groups and ongoing events and learning experiences.
• Flexible work arrangements, including remote work options.

Why Join blithequark?

If you are passionate about driving innovation in the State and Local Government and Higher Education sectors, and have a background in project and program management, we encourage you to apply for this exciting opportunity. At blithequark, you will be part of a diverse, global community of professionals who deliver cloud solutions that influence business and IT transformation.

As a Customer Solutions Manager at blithequark, you will have the opportunity to:

• Drive cloud adoption and realize business value for customers.
• Work with a diverse, global community of professionals.
• Access endless knowledge-sharing and mentorship opportunities.
• Grow and develop your skills in a culture of inclusion and diversity.

Apply now to join our team and help shape the future of cloud adoption in the State and Local Government and Higher Education sectors!