Experienced Procedure Scheduler for Central Scheduling - Hybrid Work Model

Join Sutter Health as a Procedure Scheduler and Make a Difference in Patient Care

Sutter Health is a leading not-for-profit health system dedicated to providing high-quality, compassionate care to its patients. With a rich history and a strong commitment to innovation, Sutter Health is an organization that values the unique talents and strengths of its employees. As a Procedure Scheduler in Central Scheduling, you will play a vital role in ensuring the smooth operation of our medical facilities, coordinating patient appointments, and providing exceptional support to our healthcare teams.

About the Role

We are seeking an experienced and detail-oriented Procedure Scheduler to join our Central Scheduling team. As a Procedure Scheduler, you will be responsible for regulating and maintaining patient appointment schedules for Interventional Radiology, Cat Scan, and Special Procedures. This is a fantastic opportunity to work in a dynamic and fast-paced environment, utilizing your organizational skills, technical expertise, and excellent communication abilities to drive success.

Key Responsibilities

• Manage and maintain patient appointment schedules for various medical procedures, ensuring accuracy and efficiency.
• Coordinate with physicians, employees, patients, and patient families to resolve scheduling conflicts and address concerns.
• Utilize intermediate computer skills to navigate scheduling programs, perform data entry, and maintain accurate records.
• Prioritize tasks effectively to meet deadlines and maintain standard workflow.
• Demonstrate flexibility and cooperation when working with others, maintaining composure during challenging interpersonal interactions.
• Apply active listening skills, including interpersonal skills and telephone communication, to provide exceptional customer service.
• Handle multiple procedures and interruptions throughout the day, applying moderate mental application and concentration.

Essential Qualifications

To be successful in this role, you will need:

• A High School Diploma or General Education Diploma (GED).
• At least 2 years of recent experience in a related field, demonstrating relevant skills and knowledge.
• Intermediate computer skills, including keyboarding, mouse movement, data entry, and scheduling programs.
• Excellent verbal and written communication skills, with the ability to interact with diverse stakeholders.
• Strong organizational and multi-tasking skills, with the ability to prioritize tasks effectively.
• The ability to work in a flexible and cooperative manner, maintaining composure during challenging situations.

Preferred Qualifications

While not required, the following qualifications are highly desirable:

• Previous experience in a healthcare setting, particularly in scheduling or patient access.
• Familiarity with electronic health records (EHRs) and scheduling software.
• Certifications or training in medical scheduling or a related field.

Skills and Competencies

To excel as a Procedure Scheduler, you will need to possess:

• Technical skills: proficiency in scheduling programs, data entry, and Microsoft Office applications.
• Communication skills: excellent verbal and written communication, with the ability to interact with diverse stakeholders.
• Organizational skills: strong ability to prioritize tasks, manage multiple procedures, and maintain accurate records.
• Interpersonal skills: ability to work in a flexible and cooperative manner, maintaining composure during challenging situations.
• Analytical skills: ability to analyze data, identify trends, and make informed decisions.

Career Growth Opportunities and Learning Benefits

At Sutter Health, we are committed to supporting the growth and development of our employees. As a Procedure Scheduler, you will have opportunities to:

• Develop your technical skills through training and certification programs.
• Enhance your communication and interpersonal skills through workshops and coaching.
• Advance your career through internal promotions and lateral moves.
• Participate in quality improvement initiatives and contribute to the development of best practices.

Work Environment and Company Culture

Sutter Health values a culture of inclusivity, respect, and compassion. As a Procedure Scheduler, you will work in a hybrid environment, combining remote work with time in our office. Our work environment is designed to support collaboration, innovation, and employee well-being.

Compensation and Benefits

We offer a competitive salary range of $25.50 to $33.13 per hour, depending on experience and location. In addition to base pay, you will be eligible for a comprehensive benefits package, including:

• Medical, dental, and vision insurance.
• Retirement savings plans.
• Paid time off and holidays.
• Opportunities for professional development and continuing education.

Why Join Sutter Health?

At Sutter Health, we are passionate about delivering exceptional patient care and making a positive impact in our communities. As a Procedure Scheduler, you will play a vital role in supporting our healthcare teams and contributing to the success of our organization. If you are a motivated and detail-oriented individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.

Ready to join our team? The application process is simple. Click apply now and we'll be in touch soon!