**Experienced Full Stack Retail Pharmacy Technician – Customer Service Expert for Remote Long Term Care Pharmacy Operations**

About Us

At Workwarp, we are a leading provider of innovative pharmacy solutions, dedicated to delivering exceptional patient care and customer service. Our team is passionate about making a difference in the lives of our clients and patients, and we are seeking a highly skilled and motivated Retail Pharmacy Technician to join our remote team. As a key member of our Long Term Care Pharmacy operations, you will play a vital role in ensuring the smooth delivery of our services and providing top-notch customer support.

Job Highlights

• Location: Remote
• Position: Experienced Retail Pharmacy Technician – Customer Service Expert
• Start Date: Immediate openings available
• Company: Workwarp
• Compensation: A competitive salary and comprehensive benefits package

About the Role

We are seeking an experienced Retail Pharmacy Technician with a strong background in customer service to join our remote team. As a key member of our Long Term Care Pharmacy operations, you will be responsible for providing exceptional customer support, handling client inquiries, and ensuring the smooth delivery of our services. If you are a motivated and detail-oriented individual with a passion for delivering outstanding customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Perform duties assigned by the Data Entry Manager, including answering phones, responding to orders, and handling client inquiries
• Handle and resolve client complaints and inquiries in a timely and professional manner
• Triage incoming faxes by facility/department and in accordance with cutoff times
• Clarify orders as needed to ensure accurate and timely delivery
• Provide exceptional customer service and support to clients and patients
• Collaborate with the Data Entry Manager to ensure seamless delivery of services

Requirements

To be successful in this role, you will need to possess the following qualifications and skills:

Essential Qualifications

• Active NJ Board of Pharmacy, Pharmacy Technician License
• Previous experience in pharmacy, with a strong background in customer service
• LTC pharmacy experience preferred
• Knowledge of brand name and generic medications
• Strong attention to detail and organizational skills
• Moderate to advanced computer skills, required
• Great telephone etiquette and communication skills

Preferred Qualifications

• Framework / ECM knowledge
• High school diploma or equivalent, required

Skills and Competencies

To succeed in this role, you will need to possess the following skills and competencies:

• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong attention to detail and organizational skills
• Ability to work collaboratively as part of a remote team

Career Growth Opportunities and Learning Benefits

At Workwarp, we are committed to supporting the growth and development of our team members. As a Retail Pharmacy Technician, you will have access to a range of learning and development opportunities, including:

• Regular training and development programs
• Opportunities for career advancement and professional growth
• Access to industry-leading technology and tools
• A supportive and collaborative work environment

Work Environment and Company Culture

As a remote member of our team, you will have the flexibility to work from the comfort of your own home. Our company culture is built on a foundation of collaboration, innovation, and customer service excellence. We are committed to creating a work environment that is inclusive, supportive, and empowering for all team members.

Compensation, Perks, and Benefits

We offer a competitive salary and comprehensive benefits package, including:

• A competitive salary
• Comprehensive health insurance
• Retirement savings plan
• Flexible work arrangements
• Professional development opportunities

How to Apply

If you are a motivated and detail-oriented individual with a passion for delivering outstanding customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to reviewing your application and discussing the possibilities with you.

Equal Employment Opportunity

Workwarp is an equal employment opportunity employer, committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, and gender identity or any other status protected by federal, state, or local law.