[Remote] Customer Delivery Executive, Healthcare Providers
Note: The job is a remote job and is open to candidates in USA. Verily is a subsidiary of Alphabet focused on revolutionizing healthcare delivery through a data-driven approach. As a Customer Delivery Executive, you will lead and manage the delivery of services and projects to clients, ensuring timely completion and quality standards while fostering strong customer relationships.
Responsibilities
• Client and Stakeholder Management: Cultivating strong relationships with clients and C-suite stakeholders, understanding their needs, and ensuring their satisfaction and long-term partnership with Verily.
• End-to-End Program Delivery: Managing the full project lifecycle from planning to execution, ensuring clear deliverables and proactive risk mitigation to deliver value to clients.
• Internal Coordination and Leadership: Leading and motivating internal teams to collaborate effectively and deliver high-quality work that aligns with client goals.
• Risk and Quality Management: Identifying, communicating, and proactively addressing potential project risks and issues while ensuring all deliverables meet high-quality standards.
• Strategic Communication: Providing clear and effective communication on project status, risks, and value delivery to both internal teams and external stakeholders.
Skills
• 5+ years of experience managing customer delivery for large enterprise engagements, with a deep understanding of the healthcare provider market.
• Demonstrated success in delivering complex technology programs.
• Experience building and maintaining strong customer relationships, both internally and externally.
• Excellent communication, presentation, and analytical skills, with a consultative and collaborative approach.
• Experience with complex software and service offerings, specifically with processes involving multiple stakeholders.
• Proven ability to work with Academic Medical Centers and other healthcare institutions.
• A proactive and adaptable mindset, with the ability to take initiative and thrive in a dynamic, fast-paced environment.
• An entrepreneurial mindset and a desire to collaborate, learn, and grow.
• Proficiency with Google productivity applications like Gmail, Calendar, Sheets, and Docs.
Education Requirements
• Bachelor's degree in business, healthcare, or a related field.
Benefits
• Bonus
• Benefits
Company Overview
• Verily is an Alphabet health tech company focused on research, care, and health financing to deliver on the promise of precision health. It is a sub-organization of Alphabet. It was founded in 2015, and is headquartered in South San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://verily.com.
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