Experienced Verizon Outbound Sales Representative – Part Time Opportunity for Results-Driven and Customer-Focused Individuals in a Dynamic Remote Work Environment

Introduction to Our Company and Opportunity

We are excited to announce an exceptional opportunity for a highly motivated and results-driven individual to join our team as a Verizon Outbound Sales Representative on a part-time basis. As a leader in the wireless industry, we pride ourselves on delivering innovative solutions and exceptional customer service. Our team is comprised of talented, interactive, innovative, and responsible individuals who are passionate about empowering customers through their knowledge of the best wireless products and services. If you are a self-starting, customer-focused individual with a desire to succeed, we encourage you to apply for this exciting opportunity to work with our dynamic team in a remote environment.

Job Overview

In this part-time role, you will be responsible for generating and qualifying sales leads, managing customer interactions, and communicating product information to customers via phone. You will work in a fast-paced, dynamic environment, leveraging your skills and knowledge to drive success and exceed established daily metrics and performance standards. As a Verizon Outbound Sales Representative, you will be the face of our company, providing exceptional customer service and ensuring adherence to all company compliance and security measures.

Key Responsibilities

• Stay up-to-date with the latest Verizon technology and product offerings to provide accurate and informative responses to customer inquiries.
• Receive comprehensive training and practice to be fully equipped to succeed, including training on call script examples and talking points.
• Generate and qualify sales leads working from lead-generated call sheets, managing leads with tracking and follow-up methods.
• Communicate product information to customers, including price, rate plan, device features/benefits, and other relevant details via phone.
• Gather and process customer information, disposition calls at the end of conversations, and insert notes of customer interactions and/or transactions.
• Meet or exceed established daily metrics (calls/sales/follow-up calls) and performance standards, ensuring adherence to company standards and protocols.
• Communicate professionally and accurately to customers, following company standards and protocols, and ensuring a high level of customer satisfaction.

Essential Qualifications

To be successful in this role, you will possess a strong customer focus, with the ability to understand and respond effectively to customer needs. You will be a team player, working collaboratively with others to achieve common goals and contributing to team development and effective team dynamics. Additionally, you will possess excellent oral communication skills, with the ability to express ideas and information in an effective manner.

Preferred Qualifications

• Experience with face-to-face or telephone sales, with a proven track record of success in a sales environment.
• Experience with customer service over the phone, with a strong focus on providing exceptional customer experiences.
• High school diploma or equivalent experience required, with a strong educational foundation and a desire to learn and grow.

Skills and Competencies

To excel in this role, you will possess a range of skills and competencies, including:

• Customer Focus: Knowing the internal and external customer business needs and responding effectively, anticipating customer needs, and giving high priority to customer satisfaction and customer service.
• Teamwork: Working as a productive member of a cohesive group toward a common goal, contributing to team development, and effective team dynamics.
• Initiative: Spotting opportunities, anticipating threats, and acting on them, self-starting rather than waiting passively until the situation demands action.
• Oral Communication: Expressing ideas and information in an effective manner, with excellent verbal and written communication skills.
• Desire to Succeed: A strong motivation to succeed, with a focus on achieving goals and exceeding expectations.

Home Office Requirements

This role is remote, and you will be required to maintain a quiet, secured work area, keeping customer information confidential. You will need to have high-speed home internet, as well as the ability to plug into a wireless router via an Ethernet cable.

Schedule and Employment Type

This is a part-time role, with 25-28 hours per week. All hours are scheduled by the representative two weeks in advance, with department hours of operation from 8 AM-8 PM, Monday to Friday, and Saturday from 8 AM-1 PM. Training hours are from 10 AM-5 PM, with a minimum of 2-hour shifts and a maximum of two clock-ins per day.

Career Growth Opportunities and Learning Benefits

As a Verizon Outbound Sales Representative, you will have access to comprehensive training and development programs, designed to help you succeed and grow in your role. You will have the opportunity to work with a talented team of professionals, learning from their experiences and expertise. Additionally, you will have the chance to develop your skills and knowledge, with a focus on career growth and advancement.

Work Environment and Company Culture

Our company culture is built on a foundation of innovation, teamwork, and customer focus. We pride ourselves on delivering exceptional customer experiences, and we are committed to creating a work environment that is dynamic, supportive, and inclusive. As a Verizon Outbound Sales Representative, you will be part of a team that is passionate about empowering customers and driving success.

Compensation, Perks, and Benefits

We offer a competitive salary, with a base pay plus outstanding bonus opportunities, based on performance. You will also have access to a range of perks and benefits, including comprehensive training and development programs, a dynamic and supportive work environment, and opportunities for career growth and advancement.

Conclusion

If you are a results-driven, customer-focused individual with a desire to succeed, we encourage you to apply for this exciting opportunity to join our team as a Verizon Outbound Sales Representative. With a competitive salary, comprehensive training and development programs, and a dynamic and supportive work environment, this role offers the perfect opportunity to grow and succeed in your career. Apply now and take the first step towards an exciting and rewarding career with our company.

Take the Next Step

Are you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story. We look forward to hearing from you and exploring how you can contribute to our team's success.