Mercy – Contact Center-Test Scheduling-Wo...

Job title: Contact Center-Test Scheduling-Work From Home
Company: Mercy
Job description: We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Overview:

$500 Sign-On Bonus Available!

**Work from Home after training period - Must live in the Metro St. Louis area**

Do you love helping your community? Do you love talking on the phone? Then come join our Call Center for one of the fastest growing Contact Centers in the country. Wanting to join healthcare right out of school, change your career, or are you in healthcare and want to be in a fast pace environment. Mercy’s Test Scheduling Contact Center is your new home for a fun, exciting, and rewarding work helping your community.

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and Mercy service standards.

The Patient Access Representative will facilitate all components of the patients’ entrance into any Mercy facility. This may include scheduling, registration, and financial clearance including pre-visit collection. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies.

Qualifications: