Remote Symitar Administrator (W2 Only, remote in EST/CST only)
W2 Only, permanent position with benefits. 100% Remote
• Serve as a system administrator for the Symitar system that is the backbone for all teller transactions, online banking, mobile banking, bill pay, debit and credit card transactions.
• Monitor, troubleshoot and escalate tickets as required to resolution.
• Monitor and maintain the Symitar system hardware, working closely with third party vendors to resolve issues.
• Plan, test, and implement AIX & Symitar updates and patches. Communicate and work alongside third-party vendors to find timely resolutions to critical issues.
• Derive and document technical procedures.
• * In a 24/7/365 uptime environment, participate in a rotating on-call shift to respond promptly to issues after-hours.
• Responsible for investigating and correcting issues in real-time and providing problem resolution end-to-end.
• Maintain and troubleshoot supplementary products utilized for the automation of company's 24/7 needs, including SMA Solutions OpCon & Helpsystems Automate.
• Utilize basic scripting concepts to plan, test and implement new automated jobs for processing reports, moving files/data to and from 3rd party software vendors, etc.
• Work with other IS teams to introduce these technologies in order to improve daily processes and implement new solutions.
• Work as the Symitar system subject matter expert alongside other Information Systems teams and credit union business units to implement new software and services.
• Research and develop processes that seamlessly introduce new software and services to existing credit union solutions.
• What You ll Bring: You ll like this position if you are...
• Three or more years of professional IT experience, including experience working with Symitar or another core banking system.
• Willingness to dive in and learn new technologies.
• Familiarity with SSH, FTP, and RDP.
• Unix experience.
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